Recordings
Webinar Recordings
Missed an event? That's okay. We've got you covered.
We realize that sometimes schedules don't allow you to attend every event you wish. So as a service to our members, we're providing archived recordings and presentation materials from events in the past year. If you have any questions, please feel free to contact us at marketing@vfccu.org.
ALM: Why We Do What We Do
Melissa Scott, VP of ALM, Vizo FinancialSeptember 23, 2020
Have you ever wondered why we spend so much time and money on managing interest rate risk? Join us for an overview of the U.S. banking system to discover why ALM is important and what historical events caused the origination of the reports we still use today. Once you understand why we do what we do, regulatory reporting will take on a whole new meaning that is beneficial to your credit union.
This webinar is for credit union staff who handle the institution’s ALM and balance sheet management responsibilities or anyone who wants to learn more about ALM.
Download Webinar | Webinar Handout (PDF)
Liquidity Management in a Pandemic Crisis
Lisa Boylen, senior ALM consultant, Vizo FinancialApril 21, 2020
Despite stronger liquidity, liquidity risk remains a 2020 NCUA supervisory priority. In this session, we’ll review NCUA expectations for liquidity, as well as sound practices for an effective liquidity management program.
This webinar is for credit union staff who handle the institution’s ALM and balance sheet management responsibilities or anyone who wants to learn more about liquidity management.
Download Webinar | Webinar Handout (PDF)
What Are Your Interest Rate Risk Reports Telling You?
Lisa Boylen, senior ALM analyst, Vizo FinancialDecember 4, 2019
Over a six-month time span, we've taken a 180 degree turn from rates rising to rates declining and a possible recession. What impact does this have on prospective earnings and interest rate risk in the balance sheet? In this session, we'll use our interest rate risk reports to answer these questions.
This webinar is for credit union staff who handle the institution's ALM and balance sheet management responsibilities or anyone who wants to learn more about interest rate risk reports.
Download Webinar | Webinar Handout (PDF)
Top 10 ALM Comments from Examiners
Lisa Boylen, senior ALM analyst, Vizo FinancialJune 19, 2019
It’s time for your ALM exam. You’ve made your preparations, you’ve got all your ducks in a row…you think. Despite your efforts, the examiner still comes back with comments. Don’t worry, your credit union is not the only one to hear these things, which begs the question…what are the most frequent comments from ALM examiners? Senior ALM analyst, Lisa Boylen, will walk you through the top 10 examiner comments and best practices to avoid being on the receiving end.
This webinar is for credit union staff who handle the institution’s ALM and balance sheet management responsibilities or anyone who wants to learn more about ALM exams.
Download Webinar | Webinar Handout (PDF)
ALM Strategy in the Current Rate Environment
Lisa Boylen, senior ALM analyst, Vizo FinancialDecember 12, 2018
The economy is growing, the Fed is projecting future rate increases, the yield curve is flattening and loans are outpacing share growth. In this session, we will explore case study income simulation projections to help you evaluate the impact the market environment has on your balance sheet and evaluate strategies for 2019.
This webinar is designed for staff that are responsible for managing ALM at the credit union or anyone wishing to learn more about ALM strategies in the current rate environment.
Download Webinar | Webinar Handout (PDF)
ALM Basics
Lisa Boylen, senior ALM analyst, Vizo FinancialAugust 28, 2018
Does your board, ALCO and staff understand the fundamentals of Asset/Liability Management (ALM)? ALM is critical to proper management of financial institution returns and risks. Join Lisa as she explains the basics of interest rate risk, their measurements and reporting.
This webinar is designed for new staff, ALCO or board members that are responsible for managing ALM at the credit union or anyone wishing to have a refresher about ALM.
Download Webinar | Webinar Handout (PDF)
ALM Liquidity Risk Management – Preparing for Your Next Regulatory Exam
Lisa Boylen, senior ALM analyst, Vizo FinancialJune 21, 2018
It is important to have the proper ALM strategies in place at your credit union. It is also important for credit unions to be prepared for shifting rates and changes in liquidity trends. Join Lisa as she helps prepare your credit union for your next regulatory exam by reviewing current liquidity trends, NCUA supervisory priorities on liquidity risk management, stress testing and the impact to your credit union.
This webinar is designed for staff that are responsible for managing ALM at the credit union or anyone wishing to learn more about the best practices for a credit union ALM program.
The Ins and Outs of Vizo Financial’s CECL Modeling Solution
Michael Umscheid, President/CEO, ARCSysNovember 10, 2020
Join Mike Umscheid of ARCSys as he examines the features and functionality of Vizo Financial’s CECL Modeling Solution powered by ARCSys. This webinar will be a demonstration of the CECL solutions offered by Vizo Financial through our partnership with ARCSys.
CECL Basics and Implementation Process
Michael Umscheid, President/CEO, ARCSysJune 18, 2020
Please join Vizo Financial’s CECL partner Michael Umscheid, president/CEO of ARCSys as he discusses the basic requirements of CECL and provides an update to CECL since the standard was issued. This webinar will also examine the timeline on how long it took public companies to adopt CECL.
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Understanding CECL for Small Institutions
Michael Umscheid, President/CEO, ARCSysMarch 3, 2020
Please join Vizo Financial’s CECL partner Michael Umscheid, president/CEO of ARCSys as he discusses the CECL needs for smaller institutions of $100 million and below. This webinar will focus on the key elements a smaller institution needs to have in their CECL application process and different models that can be run with loan level or summary data.
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Disclosure Requirements Under CECL
Michael Umscheid, President/CEO, ARCSysSeptmeber 17, 2019
This session review how CECL will increase and change the dynamics of your disclosure requirements annually and through time.
This session is part six of six.
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The Effects of Purchased Credit Deteriorated (PCD) on Future Asset Purchases
Michael Umscheid, President/CEO, ARCSysAugust 13, 2019
The session will explain how PCD affects your purchases of loan pools, mergers, and all purchases of debt securities whether, HTM or AFS.
This session is part five of six.
Download Webinar | Webinar Handout (PDF)
CECL Models and Forecasting
Michael Umscheid, President/CEO, ARCSysJuly 17, 2019
There are several different CECL models. In this session you will learn about the different CECL models and how they will affect your ultimate allowance calculation.
This session is part four of six.
Download Webinar | Webinar Handout (PDF)
Life Cycle Losses and the Effects on Time Series Models
Michael Umscheid, President/CEO, ARCSysJune 6, 2019
Please join Vizo Financial's CECL partner Michael Umscheid, president/CEO of ARCsys, as he walks through the nuances of the standard, and provides guidance on how your institution can successfully prepare for CECL in this six part webinar series.
This session will focus on understanding how to calculate life cycle losses and the effects of time series models on these data sets in selecting your CECL loss periods. This session is part three of six.
Download Webinar | Webinar Handout (PDF)
Segmenting Your Loan Pools in a CECL World
Michael Umscheid, President/CEO, ARCSysMay 14, 2019
After the financial crisis in 2007-2008, FASB needed to review how institutions estimate losses on their reserve calculations. FASB then issued the final standard in June 2016, commonly known as the current expected credit loss (CECL) model. The CECL standard will require credit unions to measure all expected credit losses for financial assets held at the reporting date based on contractual historical experience, current conditions and reasonable and supportable forecasts.
Please join Vizo Financial's CECL partner Michael Umscheid, president/CEO of ARCsys, as he walks through the nuances of the standard, and provides guidance on how your institution can successfully prepare for CECL in this six part webinar series.
Download Webinar | Webinar Handout (PDF)
CECL Data Requirements By Model
Michael Umscheid, President/CEO, ARCSysApril 17, 2019
This session will review the basic CECL data requirements including: specific data types, historical needs, reasons why data elements are necessary, and the effects on your models.
Download Webinar | Webinar Handout (PDF)
Market Update and Outlook for 2021 Webinar
Fred Eisel, chief investment officer, Vizo FinancialNovember 12, 2020
The economy continues to recover slowly from the virus shutdown earlier in the year, and the Fed appears to be on hold for years to come, which are just a couple of issues presenting challenges to credit unions. Join Fred as he provides an update on the current economy and what to expect in 2021 with regard to rates, the Fed and the overall economy.
This session is designed for staff responsible for managing the credit union or anyone wishing to learn more about the state of the economy and outlook for 2021 and its impact to the credit union industry.
Download Webinar | Webinar Handout (PDF)
Portfolio Strategies with Monetary Policy on Hold
Scott Wood, portfolio strategist, Vizo FinancialMarch 11, 2020
Credit unions everywhere are feeling the impact of a market where monetary policy is at a standstill. But that leaves the question: what do we do now? Which direction is the right one? There’s not a one-size-fits all answer, but there are some strategies you can explore to help you manage your portfolio in the current environment. This session will help you understand the current yield curve and rate projections, then walk you through some potential strategies for your credit union. We’ll discuss Vizo Financial’s share account options, what many credit unions are investing in today and how strategies will evolve for a flat rate curve and a Fed that remains on hold. In addition, we’ll do a yield comparison to see how different fixed income investments would be advantageous in a variety of scenarios. Just because monetary policy is static doesn’t mean your portfolio has to be. Join us for this session to keep your strategy strong!
This webinar is designed for credit union staff responsible for managing the credit union’s investment portfolio or anyone wishing to learn more about portfolio strategies.
Download Webinar | Webinar Handout (PDF)
Market Update and Outlook for 2020 Webinar
Fred Eisel, chief investment officer, Vizo FinancialNovember 5, 2019
The Fed completely reversed course with monetary policy in 2019 in the face of continued low inflation and slowing global economies. Now investors are concerned about how low rates will go and if a zero interest rate policy (ZIRP) is back on the table. Join Fred as he provides an update on the current economy and what to expect in 2020 with regard to rates, the Fed and the overall economy.
This session is designed for staff responsible for managing the credit union or anyone wishing to learn more about the state of the economy and outlook for 2020 and its impact to the credit union industry.
Download Webinar | Webinar Handout (PDF)
Portfolio Strategies in an Uncertain Rate Environment
Fred Eisel, chief investment officer, Vizo FinancialMay 23, 2019
As 2018 was coming to an end, market expectations were calling for the Federal Reserve to continue increasing overnight rates two to three more times to fend off rising inflation. This scenario was abruptly halted after their last rate increase in December, as inflation remains allusive. Now, as we approach the second half of 2019, the Fed doesn’t appear to be in any hurry to increase overnight rates and the yield curve remains flat.
So what's next? Are rates heading higher, remaining flat and unchanged, or is there a recession coming our way in the next few years that may have rates heading lower and the Fed implementing their first rate cut? We will discuss probable rate scenarios for 2019 and various strategies to help your credit union manage this uncertain rate environment.
Commercial and Consumer Lending: Tricks of the Trade
Melanie L. Vanderau, Esq., Mette, Evans & WoodsideSeptember 10, 2020
Once a loan is approved and underwritten, how does a lender protect itself? No matter how credit-worthy a borrower can seem on the front end, a lender should always prepare for the worst when it’s in the best position to protect itself – at the beginning, before anything goes wrong. The best way to do this is know how to document the transaction in a way that covers all the bases for the lender. Learn the best ways to mitigate lending risk from the perspective of an attorney with lending experience in both a commercial and consumer context on the front-end (documentation) and back end (collection).
Download Webinar | Webinar Handout (PDF)
Sallie Mae Education Loan Refresher
Angel Brewer, Sallie MaeApril 28, 2020
If your credit union is on the Sallie Mae education loan program through Vizo Financial and would like a refresher on the program prior to the rush of student loan season, this webinar is for you. Join Angel from Sallie Mae as she provides a refresher course on the Sallie Mae Education Loan products and demonstrates the marketing resources available to your credit union.
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Offer Education Loans to Your Members with Sallie Mae
Angel Brewer, Sallie MaeApril 9, 2020
Now is the time to start preparing for the rush of students - many of them your members - searching for education loans. As college tuition costs continue to rise, more students are in need of private education loans to help fund the gap between financial aid and college expenses. With the Education Loans from Sallie Mae, in partnership with Vizo Financial, your credit union members can choose from three in-school repayment options to help them pay off their loans faster and save more money compared to the conventional private loan.
Download Webinar | Webinar Handout (PDF)
What is Loan Participation?
Ra’Shaud Haines, director of business development, LoanStreetAugust 28, 2019
Are you looking to diversify your loan portfolio, or improve loan-to-share ratio? Then you might want to look into loan participations. Join us to learn the basic requirements for successful loan participations, and discover why they are becoming a fast-growing balance sheet strategy.
This session is designed for credit union staff that are responsible for the balance sheet management, or anyone who is interested in learning more about loan participations.
Download Webinar | Webinar Handout (PDF)
Fast Track for Small Businesses…The Core of Credit Unions
Larry Middleman, president/CEO, CU Business GroupJune 5, 2019
Looking for a quick and efficient way to process small loans for business members at your credit union? Join Larry Middleman, CEO of CU Business Group and learn how you can say “yes” to your members faster and easier with CUBG’s new Fast Track small loan program. Hear how you can originate these small loans in the branch, extending your credit union’s business lending capabilities and helping you efficiently serve this key market segment.
Download Webinar | Webinar Handout (PDF)
Sallie Mae Education Loan Refresher
Lindsay Striegel, SallieMaeApril 18, 2019
If your credit union is on the Sallie Mae education loan program through Vizo Financial and would like a refresher on the program prior to the rush of student loan season, this webinar is for you. Join Lindsay from Sallie Mae as she provides a refresher course on the Sallie Mae Education Loan products and demonstrates the marketing resources available to your credit union.
Download Webinar | Webinar Handout (PDF)
Buying on LoanStreet
Molly Snody, Director, LoanStreet, IncAugust 23, 2018
Does your credit union have a low loan-to-share ratio? Is your credit union in need of more loans and a way to boost loan revenue, LoanStreet has the solution for you! This webinar will demonstrate how to purchase loans through the online LoanStreet loan participation platform from start to finish.
This session is designed for credit union staff that are responsible for the balance sheet management, or anyone who is interested in learning more about loan participations through LoanStreet.
Liquidity Options for Credit Unions
Scott Wood, portfolio strategist, Vizo FinancialJune 24, 2020
It doesn’t matter if liquidity is tight or in excess. Your credit union still needs options to manage the level of liquidity within your institution, right? But how do you determine which solutions would work best for you? Are there liquidity trends you should be aware of before making a decision? Find out about all of these things and more in this session! Join portfolio strategist, Scott Wood, to learn more about the current liquidity landscape and how to use various options to your benefit.
Download Webinar | Webinar Handout (PDF)
Liquidity Management in a Pandemic Crisis
Lisa Boylen, senior ALM consultant, Vizo FinancialApril 21, 2020
Despite stronger liquidity, liquidity risk remains a 2020 NCUA supervisory priority. In this session, we’ll review NCUA expectations for liquidity, as well as sound practices for an effective liquidity management program.
This webinar is for credit union staff who handle the institution’s ALM and balance sheet management responsibilities or anyone who wants to learn more about liquidity management.
Download Webinar | Webinar Handout (PDF)
Liquidity Options for Credit Unions
Scott Wood, portfolio strategist, Vizo FinancialMarch 6, 2019
With the Fed tightening, loan portfolios growing and rates climbing, liquidity is becoming more of an issue for credit unions. There are many liquidity options available for credit unions, some more traditional than others. Join Scott Wood to learn what to consider with the different forms of liquidity.
This webinar is designed for credit union staff responsible for the credit union’s liquidity.
Download Webinar | Webinar Handout (PDF)
How to Navigate the Death of a Member
Melanie L. Vanderau, Esq., Mette, Evans & WoodsideSeptember 3, 2020
You’ve received a call from a family member or maybe an estate attorney, read a member’s obituary in the paper or been informed that a member has passed away. What happens next? This presentation will help you navigate the process of the changed relationship, which is now with your member’s estate. During this session, we’ll consider the following issues and questions: When can your institution pay checks presented against the account? What happens with recurring, pre-authorized ACH transactions? What if there are outstanding loans? Can you exercise the right of set-off? Who is authorized on behalf of the estate? What if the deceased was an authorized signer on a business account? If the deceased was a prolific borrower or depositor, there can be significant risk to a financial institution, especially if heirs are fighting (which they often do). This presentation will give you tips to navigate this process.
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Automated Clearing House Transactions: (Almost) Everything you Ever Wanted to Know
Melanie L. Vanderau, Esq., Mette, Evans & WoodsideAugust 27, 2020
Want to gain a better understanding of ACH? This webinar will do it! Learn all about the Automated Clearing House Network and the processes behind it, including Nacha Rules and other applicable regulatory requirements. What types of payments are processed via ACH, and how are these payments processed? What’s the difference between a debit transaction and a credit transaction? Who are the involved parties? And the key question: What happens if something goes wrong? ACH transactions may seem complex, and the goal of this presentation is to demystify the process with helpful, practical information.
Download Webinar | Webinar Handout
CardPay: Enhance Consumer Bill Pay with near real-time payments
Join us as we explore the latest features of MY CU Services’ EBP solution, CardPay. Did you know that 44% of consumers prefer to make payments using debit cards and 33% prefer using credit cards. CardPay enhances your EBP solution with a funding option that supports near real-time bill payments using credit and debit cards.
Watch Webinar - 16 min | Webinar Handout
Explore the Benefits of PayMōli
Eric Dotson, executive vice president, Aptys SolutionsAaron Russ, product manager, MY CU Services
May 26, 2020
Join us for this webinar to explore the features and functionality of MY CU Services’ newest solution, PayMōli. PayMōli is a brandable P2P app that's safe, easy to implement, and cost effective. With PayMōli, it’s simple for your credit union members to send money to anyone, anytime, using their iOS or Android smartphone or tablet. We’ll also walk through a live demonstration of the PayMōli app.
This session is designed for credit unions interested in learning more about MY CU Services’ P2P solution, PayMōli.
Download Webinar | Webinar Handout
Decoding ACH Return Codes Webinar
Jessica Lelii, product manager, EFT, AAP, MY CU ServicesMay 13, 2020
ACH returns are a typical part of every credit union’s day-to-day tasks. But do you ever wonder to yourself, “um…what return code is this again?” It’s ironic, isn’t it? Here we are, trying to decode the codes we need to use to return an ACH payment. The truth is, they can be a bit confusing sometimes. Not to worry, though, because this session is meant to provide you with a better understanding of return codes so you don’t have to second guess yourself every time.
This webinar is designed for ACH professionals, ACH operations staff, AAPs or anyone who wishes to learn more about ACH.
Download Webinar - 1 hour 15 min | Webinar Handout
2020 ACH Rule Changes and Updates Webinar
Jessica Lelii, EFT specialist, AAP, MY CU ServicesJanuary 23, 2020
It’s that time of year, time to review the upcoming rules changes for ACH. NACHA Operating Rules need to be followed by all financial institutions who process ACH transactions. This webinar will provide the details your credit union needs to stay informed on the ACH payment requirements and remain in compliance with all the changes in 2020. Join Jessica as she reviews current and upcoming NACHA rules.
This webinar is designed for ACH professionals, ACH operations staff, AAPs or anyone who wishes to learn more about ACH.
Download Webinar | Webinar Handout
Check Fraud – An Evolving Problem
Ted Kirk, VP, Strategic Partnerships, Advanced Fraud SolutionsOctober 3, 2019
Save an hour on your calendar for a fresh look at an evolving problem: check fraud. We’ll dive into the latest trends in the fraudscape and the latest solutions to protect your credit union and your members from losses. No matter which check capture points you use today - including teller, mobile, etc. - you can take advantage of MY CU Services partnership with Advanced Fraud Solutions TrueChecks® to stop counterfeit and fraudulent items in their tracks.
This webinar is designed for credit union staff responsible for or working within the credit union’s check processing department, or anyone who is interested in learning more about check fraud prevention.
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ACH Death Notification Entries: Don’t Fear the Reaper
Jessica Lelii, EFT Specialist, MY CU ServicesMay 30, 2019
It’s that time of year, time to review the upcoming rules changes for ACH. NACHA Operating Rules need to be followed by all financial institutions who process ACH transactions. This webinar will provide the details your credit union needs to stay informed on the ACH payment requirements and remain in compliance with all the changes coming in 2019. Join Jessica as she reviews current and upcoming NACHA rules.
This webinar is designed for ACH professionals, ACH operations staff, AAPs or anyone who wishes to learn more about Death Notification Entries from an ACH perspective.
Download Webinar | Webinar Handout
2019 ACH Rule Changes and Updates
Jessica Lelii, EFT Specialist, MY CU ServicesJanuary 24, 2019
It’s that time of year, time to review the upcoming rules changes for ACH. NACHA Operating Rules need to be followed by all financial institutions who process ACH transactions. This webinar will provide the details your credit union needs to stay informed on the ACH payment requirements and remain in compliance with all the changes coming in 2019. Join Jessica as she reviews current and upcoming NACHA rules.
This webinar is designed for ACH professionals, ACH operations staff, AAPs or anyone who wishes to learn more about ACH.
Download Webinar | Webinar Handout
Navigating Changes to Reg CC
Cindy Hagan, senior consultant, Vizo FinancialDecember 5, 2018
In 2016, check fraud started an upward trend after six years in decline. This trend set in motion new requirements for check processing and brought about changes to Reg CC. Since the changes became effective in July, credit unions and other financial institutions are still trying to navigate the new regulations. In this session, Cindy will go over all of the Reg CC changes and how your credit union will be impacted in terms of check collections, timing changes for returns, availability of funds, incentives for electronic processing, restrictive endorsement and more.
This webinar is designed for staff that are responsible for your credit union’s check processing and Reg CC compliance or anyone wishing to learn more about the changes to Reg CC.
Download Webinar | Webinar Handout
How to Prepare for Your Annual ACH Audit
Chris R. Feather, BSACS, CCUIA, CCUV, CUCE, CEO, Feather CU Services, LLCNovember 27, 2018
Every financial institutional is required to conduct an annual ACH Audit. This webinar will focus on how both RDFIs and ODFIs should prepare for an annual ACH Audit.
This webinar is designed for ACH professionals, ACH operations staff, AAPs or anyone who wishes to learn more about ACH.
Onboarding in a Box Webinar Series
Jeanne Heath, learning and engagement champion, Vizo FinancialFirst Impressions
October 22, 2020
You never get a second chance to make a first impression and the first impression begins the moment a candidate interacts with your credit union. Session one will give you plenty of ideas, examples and templates that can help you hit it out of the park from the moment a candidate interacts with your website to the end of the first day!
Download Webinar | Webinar Handout (PDF)
Difference Makers
October 28, 2020
Day two is even more important than day one! What will I be doing, who will I be working with, how will my work be measured, how will I learn my job, how do I fit into this team? These are all questions that need to be answered. Session two will include a roadmap for setting expectations and providing regular feedback. Checklists and suggested training plans as well as tips for a successful virtual onboarding program will also be included. Attention to the details makes all the difference!
Download Webinar | Webinar Handout (PDF)
Long-Term Impact
November 4, 2020
Nearly 1/3 of the people in their current job for less than 6 months are already looking for a new job! Too much time and money go into the hiring and training process to watch it walk out the door so quickly! Session three will include information on continuing to keep employees engaged, the importance of feedback and measurement as well as the “secret sauce” that leads to sustained success! This session will also include tips for making your onboarding program virtual.
Download Webinar | Webinar Handout (PDF)
Culture During a Time of Transition
Jeanne Heath, learning and engagement champion, Vizo FinancialJuly 21, 2020
We are certainly going through a time of tremendous transition right now. It’s happening in our world, in our work and in our families. And even if global events were not front and center right now, transition happens every day in big and small ways. The more we understand the process and the needs of those going through transition, the better we can be at processing our own response and supporting others in their journey. Join Jeanne as she explores the impact culture has during times of transition.
Download Webinar | Webinar Handout (PDF)
Moving from Boss to Coach Webinar
Joe Bertotto, chief culture officer, Vizo FinancialJuly 14, 2020
Today more than ever a manager needs to be a coach to their employees. Gallup research shows that only 23% of employees strongly agree that their manager provides them with meaningful feedback, and only two in 10 strongly agree that their performance is managed in a way that motivates them to do outstanding work.
Coaching goes beyond showing someone how to perform a task. It’s about investing in a person to improve their life, while improving their performance. In this webinar, Joe will provide practical strategies and tactics to accomplish this. Effectively coaching team members means greater levels of commitment and productivity, which is a benefit to any credit union.
Download Webinar | Webinar Handout (PDF)
Coronavirus Update: The CARES Act: An employer's perspective
Lockton CompaniesApril 1, 2020
Please join us for the latest information on the CARES Act. The presentation covers the following information from the employer's perspective:
- • Overview of the CARES Act
- • Business liquidity and employee retention provisions
- • Health plan mandates and options
- • Retirement plan relief
- • Unemployment and other considerations
- • COVID-19 legislation, ACT IV: What's next?
Download Webinar | Webinar Handout (PDF)
Leveraging Data and Technology to Reduce Healthcare Friction
Matt Sweeney, Credit Union Practice, LocktonRyan Staub, Credit Union Practice, Lockton
Jesse Kohl, President, InterLutions
March 5, 2020
The average medical insurance premium that families paid in the U.S. in 2018 increased 71% over the past decade, and the trajectory of healthcare costs over the next ten years will continue to rise at an even faster pace. Learn about healthcare claims data reports that HR departments can leverage to reduce cost and friction associated with offering competitive benefits to employees. In studying the trends of nearly 30 credit unions and over 7,500 insured credit union member lives, InterLutions has proven that credit union employee medical insurance claims outperform other industries on a per-employee per-year (PEPY) basis. HR departments can use claims data reports, PEPY trends, and other forecasting metrics to negotiate better pricing from insurance carriers. Through collaboration, data, and technology, credit unions can provide employees with a better benefits experiences.
This webinar is designed for staff responsible for employee benefits within your credit union, or anyone wishing to learn more about healthcare.
Download Webinar | Webinar Handout (PDF)
Pick Up the Gum Wrapper: How to Increase Performance While Improving Lives
Joe Bertotto, chief culture officer, Vizo FinancialDecember 19, 2019
Based on Joe Bertotto’s new book “Pick Up the Gum Wrapper,” there are three types of employees at every credit union: those who are enthused about their work and are so proud of their credit union that they will pick up any gum wrappers that litter the hallways. Then there are those who walk by the trash on the floor thinking, “That’s not my job, let the cleaning company pick it up.” And there are those who throw the gum wrapper on the floor. They are unhappy at work and share their misery with anyone who will listen.
This session will discuss how to increase the number of employees who are proud, enthused and give their discretionary effort to make the credit union successful.
This webinar is designed for the credit union staff responsible for the leadership, mentoring and culture at the credit union.
Download Webinar | Webinar Handout (PDF)
Evaluate I-Care’s Healthcare and Employee Benefits Solutions
Matt Sweeney, Credit Union Practice, LocktonRyan Staub, Credit Union Practice, Lockton
Jesse Kohl, President, InterLutions,
October 8, 2019
Open-enrollment is upon us and to help credit unions with the rising costs of healthcare, Vizo Financial partnered with InterLutions in June of this year to offer I-Care, an employee benefits solution for credit unions with 10 or more employees utilizing the institution’s insurance plan.
The 10-year trajectory for healthcare and medical insurance costs is shocking. How will your credit union continue to offer employee benefits when the costs to maintain competitive plans continues to rise at this alarming pace? Our collaborative solutions deliver competitive pricing and enhanced HR tools for credit unions. Join us for a 45 minute educational webinar to learn about the unique solutions available for credit unions through I-Care.
This webinar is designed for staff responsible for employee benefits within your credit union, or anyone wishing to learn more about this new Vizo Financial service.
Download Webinar | Webinar Handout (PDF)
A New Solution to Lower Your Credit Union Healthcare Costs
Matt Sweeney, Credit Union Practice, LocktonRyan Staub, Credit Union Practice, Lockton
Jesse Kohl, President, InterLutions,
July 9, 2019
Join Vizo Financial and our new partners at InterLutions CUSO for an introductory webinar about I-Care: Employee Benefit Solutions for Credit Unions.
The 10-year trajectory for healthcare and medical insurance costs is shocking. How will your credit union continue to offer employee benefits when the costs to maintain competitive plans continues to rise at this alarming pace? Our collaborative solutions deliver competitive pricing and enhanced HR tools for credit unions. Join us for a 45 minute educational webinar to learn about the unique solutions available for credit unions through I-Care.
This webinar is designed for staff responsible for employee benefits within your credit union, or anyone wishing to learn more about this new Vizo Financial service.
Download Webinar | Webinar Handout (PDF)
PMO and Project Management: What Is It, Why Do You Need It and How can we reap the benefits?
Chris Dowhower, project management director, Vizo FinancialApril 4, 2018
How does your credit union implement a new system or product? Are steps missed along the way or discovered last minute? Does your organization overcommit and underdeliver? What if there was a process you could use to make it simpler?
There is! A project management office (PMO) helps facilitate project success by establishing best practices, mitigating risks and ensuring on-time project delivery within a specified budget.
This PMO session will cover:
- PMO processes, planning and execution
- Methodologies
- Standards and best practices
- Case studies/examples
This webinar is designed for staff that are responsible for implementation of new systems and products at your credit union or anyone wishing to learn more about the best practices for a credit union project management office.
Download Webinar | Webinar Handout (PDF)
Defending Your Data with Information Security Risk Assessments
John Cuneo, information security director, Vizo FinancialAugust 11, 2020
When hackers look at credit unions, they see one thing – lots and lots of useful data, ready for the taking. Financial institutions have a giant bullseye on their backs and it’s easy to see why. Account information, credit card numbers and personal identifiers are part of your everyday business. Hackers want that information, so your institution needs to be ready to protect it. The first step? Performing an information security risk assessment (ISRA).
But wait…what does an ISRA entail and how can your credit union prepare? Join John Cuneo as he goes over the basics of ISRAs and how you can use the assessment to defend your data against hackers.
This webinar is designed for all staff who are responsible for information security and/or risk management within your credit union, or anyone wishing to learn more about information security risks.
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Social Engineering: Threats & Defense
Mike Bechtel, information security analyst, Vizo FinancialRobert Gentry, information security analyst, Vizo Financial
May 28, 2020
Five seconds. That should be all the time it takes for your staff to recognize a social engineering scam. Sometimes, that isn’t always the case though. Social engineering has become so widespread and sophisticated, it’s sometimes hard to know the difference between what’s real and what’s not. But that’s what security awareness training is for, right? Through this webinar, we’ll help you learn about the threats of social engineering, what steps you can take to defend your credit union against scams and why security awareness is key to that defense.
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Managing Coronavirus Risks Department-by-Department for Credit Unions
Michael Berman, Founder and CEO, NcontractsMarch 24, 2020
As the coronavirus spreads across the globe, you must assess the risks of the pandemic and what it could mean for your institutions. From sick staff and IT systems to fluctuating financial markets and the need to maintain critical functions, FIs need to consider how COVID-19 will impact each major department and business line.
During this webinar, Ncontract's Michael Berman will discuss how to assess the operational risks coronavirus poses to your institution.
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The Three-Legged Stool of Privacy, Data Security and Vendor Management
Michael Berman, Founder and CEO, NcontractsDecember 5, 2019
Your financial institution is doing everything it can to protect consumer data, but what about your third-party vendors? With cyber breaches on the rise and a confusing patchwork of state, federal, and international privacy laws to contend with, it’s essential to have a game plan for managing privacy, data security, and vendor management at an enterprise level.
This webinar is designed for all staff who are responsible for information security and/or risk management within your credit union, or anyone wishing to learn more about managing privacy, data security, and vendor management.
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Take the “Oh No” Out of Incident Response
Mike Bechtel, information security analyst, Vizo FinancialOctober 29, 2019
“Oh no” is never a good thing to hear, especially when it’s a response to an incident. But there is a way to take the “oh no’s” out of the situation: have an incident response plan. Join Mike as he talks about the makings of an incident response plan and how it can be executed in case of emergencies.
The session is designed for credit union staff responsible for the security and business continuity at the credit union or anyone wishing to learn more about incident response planning.
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Security Awareness: Your Weapon Against Social Engineering
Staci Wright, product manager, risk & compliance services, Vizo FinancialSeptember 26, 2019
We all know that security awareness training and understanding social engineering is key to a layered security approach. But, do you know that our employees are the weakest link in network security? It’s because their willingness to help members makes them more susceptible to social engineering attacks. Make sure your members and their information are protected by providing thorough security awareness training to your employees.
In this webinar, Staci will discuss why security awareness training is needed and how to integrate it into your credit union’s security program.
This webinar is designed for all staff who are responsible for security awareness and/or risk management within your credit union, or anyone wishing to learn more about security awareness training.
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10 Controls for Mitigating Information Security Risks on a Budget
Robert Gentry, information security analyst, Vizo FinancialAugust 22, 2019
No question about it, mitigating potential risks is a top priority for all credit unions. Another is remaining financially stable. But how can you get the best of both worlds and prevent risks on a budget? Vizo Financial’s information security analyst, Robert Gentry, will tell you how! In this session, Robert will share 10 controls that can be implemented quickly and with minimal costs, but will provide big results for your information security program. In addition, you’ll learn best practices and essential policies for your program based on the CIS Controls framework. With these controls and best practices at your disposal, you can make a positive impact to your credit union and membership without the hefty price tag.
This webinar is designed for all staff who are responsible for information security and/or risk management within your credit union, or anyone wishing to learn more about information security risks.
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Managing Your Vendor Relationships
Belinda Mumma, enterprise risk management coordinator, Vizo FinancialMay 16, 2019
Working with a third-party vendor is an artful process of negotiation, defining roles and keeping a good rapport over the course of the contract. The key is managing your vendor relationships. A good relationship will mean better service and fewer issues along the way for your credit union. The question, then, is how can you achieve those good relationships to ensure your bases are covered and your services operate well? Join Belinda Mumma as she walks you through the process of effective vendor management.
This webinar is designed for credit union staff responsible for enterprise risk management and/or vendor management, or anyone who wishes to learn more about managing vendor relationships.
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Defending Your Data with Information Security Risk Assessments
John Cuneo, information security director, Vizo FinancialMarch 20, 2019 at 10:00 a.m.
When hackers look at credit unions, they see one thing – lots and lots of useful data, ready for the taking. Financial institutions have a giant bullseye on their backs and it’s easy to see why. Account information, credit card numbers and personal identifiers are part of your everyday business. Hackers want that information, so your institution needs to be ready to protect it. The first step? Performing an information security risk assessment (ISRA).
But wait…what does an ISRA entail and how can your credit union prepare? Join John Cuneo as he goes over the basics of ISRAs and how you can use the assessment to defend your data against hackers.
This webinar is designed for all staff who are responsible for information security and/or risk management within your credit union, or anyone wishing to learn more about information security risk assessments.
Download Webinar | Webinar Handout
How to Leverage SOC and SSAE 18 Reports Throughout Every Department of Your Financial Institution
Michael Carpenter, CAMS, NCRM, NCCO, NcontractsFebruary 13, 2019 at 10:00 a.m.
Vendor management is typically overseen by one or two people at the financial institution, but actually every employee who outsources services is responsible. Do your colleagues know how to read, review and use SOC and SSAE 18 reports? Can you teach them how to follow these and other important vendor management practices?
In addition to assessing your critical vendors’ IT security controls, you have to look down the line at your vendors as well as your vendors’ critical vendors. Luckily SOC and SSAE 18 reports eliminate that problem for financial institutions that know how to interpret these critical vendor due diligence documents and integrate it into their vendor and enterprise risk management programs.
This webinar is designed for staff that are responsible for your credit union’s vendor management program or anyone wishing to learn more about understanding SOC and SSAE 18 reports.
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Beyond Risk Assessment: How to Integrate Your Business Strategy with Your Enterprise Risk Management Program
Randy Marsicano, Senior Manager - Professional Services, WolfPAC Solutions Group, Wolf & Company, P.C.September 19, 2018
Risk assessment is agreeably the foundation for an effective enterprise risk management program. Once you have it completed, how do you know what’s next? You have plenty of risk indicators that you report on but which ones are the right ones? Which ones are key risk indicators
When reviewed by senior management and the board, your risk assessment provides insight into your institution’s Risk DNA. Using this you can better monitor the health and welfare of the Bank and ensure alignment with the strategic plan. A lack of focus on high and moderate risks can be expensive and not measuring the right activities could cause you to be late in identifying threats that could pose significant financial harm.
This webinar is designed for staff that are responsible for your credit union’s enterprise risk management program or anyone wishing to learn more about enterprise risk management.
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Patch Management and Vulnerability Protection: Investing in Your Security
Mike Bechtel, senior consultant, SollievoAugust 16, 2018
In today’s world, there is no shortage of vulnerabilities to address in our institutions. Join Mike as he explores the current state of vulnerabilities in our credit union environments and the importance of patch management. Patching processes for your credit union may include software application patches, operating system patches and hardware patches. How do these patches impact your credit union, what are the risks in not conducting them and what vulnerabilities could you be exposed to?
This webinar is designed for credit union staff responsible for the information security and risk management of the credit union or anyone who is interested in learning more about patch management and vulnerabilities.
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Social Engineering: The Human Risk Factor
Robert Gentry, senior consultant, SollievoMarch 29, 2018
Financial institutions have a multitude of security layers, from antivirus software to firewalls. Unfortunately, the biggest security risk for any organization is the human risk factor. This tried-and-true method has helped many criminals obtain confidential data through various social engineering techniques. What can your credit union do to help secure the human factor? Join Robert as he examines social engineering and how credit unions can reduce this potential risk.
The session is designed for credit union staff responsible for security and risk at the credit union or anyone wishing to learn more about a social engineering.
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What Is A BIA and Why Is It Needed?
Mark Clarke, senior consultant, SollievoMarch 7, 2018
A well thought out business impact analysis (BIA) can help to minimize damage to your business’s reputation and assets and to reduce the time and cost involved in responding to an incident. Be prepared. Join Mark as he discusses the necessary components all organizations need to think about in order to prepare and evaluate the potential effects of an interruption to critical business operations as a result of a disaster, accident or emergency.
The session is designed for credit union staff responsible for the security and business continuity at the credit union or anyone wishing to learn more about a business impact analysis.
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Preparing for a More Turbulent Future: How Credit Unions Can Remain Vigilant and Adaptive
Ryan Foss, Senior Director of Incubation, FileneAugust 15, 2019
The financial industry has long faced change: in technology, consumer preferences, regulation, and new business models. To thrive, credit union leaders, like all financial providers, must scan for shifts in their institutions and markets. To do so, credit union leaders need to master the twin challenges of organizational vigilance (“seeing sooner”) and of adaptive capacity (“acting faster”) as their environments change.
This webinar is designed for all staff wishing to learn more about how credit unions can remain vigilant and adaptive in a turbulent future.
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Data Recovery and IT Incident Response: Prepare. Plan. Protect.
D. Mark Robinson, VP, IT - MY CU ServicesJune 14, 2018
An IT incident response plan is an organized approach to a variety of events that limits damage and reduces recovery time and costs. Every credit union hopes to never need it, but if you do, it’s critical that it encompasses all the vital steps for your credit union’s response to go smoothly and seamlessly.
Join us as we explore one of the necessary components of an IT incident response, data backup and recovery, and provide insight into this essential process.
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If you require a written transcript for the audio portion of any of our webinar recordings, please contact us at marketing@vfccu.org and we will provide that upon request.
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