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Webinar Recordings

Missed an event? That's okay. We've got you covered.

We realize that sometimes schedules don't allow you to attend every event you wish. So as a service to our members, we're providing archived recordings and presentation materials from events in the past year. If you have any questions, please feel free to contact us at marketing@vfccu.org.

ALM Basics

Lisa Boylen, senior ALM analyst, Vizo Financial
August 28, 2018

Does your board, ALCO and staff understand the fundamentals of Asset/Liability Management (ALM)? ALM is critical to proper management of financial institution returns and risks. Join Lisa as she explains the basics of interest rate risk, their measurements and reporting.

This webinar is designed for new staff, ALCO or board members that are responsible for managing ALM at the credit union or anyone wishing to have a refresher about ALM.

Download Webinar | Webinar Handout (PDF)


ALM Liquidity Risk Management – Preparing for Your Next Regulatory Exam

Lisa Boylen, senior ALM analyst, Vizo Financial
June 21, 2018

It is important to have the proper ALM strategies in place at your credit union. It is also important for credit unions to be prepared for shifting rates and changes in liquidity trends. Join Lisa as she helps prepare your credit union for your next regulatory exam by reviewing current liquidity trends, NCUA supervisory priorities on liquidity risk management, stress testing and the impact to your credit union.

This webinar is designed for staff that are responsible for managing ALM at the credit union or anyone wishing to learn more about the best practices for a credit union ALM program.

Download Webinar | Webinar Handout (PDF)


Key ALM Assumptions for Rising Rates

Lisa Boylen, senior ALM analyst, Vizo Financial
February 21, 2018

Measuring and managing primary ALM assumptions in a rising rate environment is a key analytical component for helping credit unions position themselves for potential changes in rates. Credit unions can better prepare themselves for rising rates if their assumptions are accurate. Join Lisa as she explores these key assumptions and how they can impact your credit union.

This webinar is designed for staff that are responsible for managing ALM at the credit union or anyone wishing to learn more about the best practices for a credit union ALM program.

Download Webinar | Webinar Handout (PDF)


Be Prepared for Your Next Exam – ALM Program Best Practices

Melissa Scott, vice president of ALM services, Vizo Financial
December 19, 2017

ALM is one of the most important tools in financial management. Be prepared for your next exam! Join Melissa as she provides a comprehensive look into the best practices for a credit union’s ALM program.

This webinar is designed for staff that are responsible for managing ALM at the credit union or anyone wishing to learn more about the best practices for a credit union ALM program.

Download Webinar | Webinar Handout (PDF)


Linking ALM to Credit Union Goals, Financial Performance & Daily Decisions

Lisa Boylen, senior ALM analyst, Vizo Financial
June 7, 2017

ALM can often seem overwhelming and not useful in daily activities. Learn how ALM is a key process in reaching credit union goals, achieving strong financial performance and making daily decisions. We will explore the fundamental link between balance sheet, pricing decisions and IRR as well as integrating ALM into the planning process.

  • Learning Objectives:
    • Understand the relationship between the balance sheet and interest rate risk
    • Utilize the ALM model to help reach financial goals and execute strategy
    • Develop strategies for rising market rates

This webinar is designed for staff that are responsible for managing ALM at the credit union or anyone wishing to learn more about the link between the credit union's balance sheet and ALM.

Download Webinar | Webinar Handout (PDF)


NCUA Interest Rate Risk Supervision – Take 2

Lisa Boylen, senior ALM analyst, Vizo Financial
March 27, 2017

Since our NCUA interest rate risk supervision update webinar in September, the NCUA issued guidance on changes to their interest rate risk review procedures. In this session, we will review these changes to help you understand the expectations for regulatory exams beginning in 2017. This will include a discussion of each of the review areas – market risk, earnings at risk, stress testing, measurement systems and risk management.

Download Webinar | Webinar Handout (PDF)

Market Update and Outlook for 2019

Fred Eisel, chief investment officer, Vizo Financial
October 31, 2018

While the economy continues to roll along nicely, the markets deal with issues they haven’t seen in some time. These include a much flatter yield curve, uncertainty from the on-going trade disputes and a Fed who is still content on raising overnight interest rates, but may soon be on hold. Join Fred as he provides an update on the current economy and what to expect in 2019 with regard to rates, the Fed and the overall economy.

Download Webinar | Webinar Handout (PDF)


Investing in Mortgage-Backed Securities

Scott Wood, portfolio strategist, Vizo Financial
September 20, 2018

With rates changing and financial needs evolving, credit unions need to diversify their investment options. In this environment, mortgage-backed securities are a top contender for credit unions. Join Scott Wood, to learn more about mortgage-backed securities and how they can be a substantial addition to your investment portfolio.

Download Webinar | Webinar Handout (PDF)


SBA Securities: A Strategic Addition to Your Portfolio

Fred Eisel, chief investment officer, Vizo Financial
April 5, 2018

What are Small Business Administration (SBA) securities and why they may be the right fit for your credit union’s investment portfolio? Join Fred as he uncovers the features of SBA securities, which are backed by the full faith and credit of the U.S. government, and explains how these securities may be a strategic addition to your portfolio.

Download Webinar | Webinar Handout (PDF)


The Ins and Outs of Vizo Financial’s CECL Modeling Solution

Mike Umscheid, President/CEO, ARCSys Technologies
February 8, 2018

Join Mike as he examines the features and functionality of Vizo Financial’s new CECL Modeling Solution powered by ARCSys. This webinar would be a demonstration of the CECL solutions offered by Vizo Financial through our partnership with ARCSys.

Download Webinar | Webinar Handout (PDF)


Market Update and Outlook for 2018

Fred Eisel, chief investment officer, Vizo Financial
October 11, 2017

The markets will have a number of items to digest as we move into October, including the debt ceiling debate, budget negotiations, a possible tax reform bill, and one final FOMC meeting, which may involve another overnight rate increase. Join Fred as he provides an update on the current economy and the markets during this turbulent time, as well as an economic outlook for 2018.

This session is designed for staff responsible for managing the credit union or anyone wishing to learn more about the state of the economy and outlook for 2018 and its impact to the credit union industry.

Download Webinar | Webinar Handout (PDF)


Portfolio Strategies in a Changing Landscape

Fred Eisel, chief investment officer, Vizo Financial
January 25, 2017

The last two years have been marked by a steep yield curve, minimal change in rates, and an economy mired in slow-growth mode. However, post-election the entire landscape seems to be changing. Monetary policy has been active, but now the promise of fiscal policy changes has impacted yields as well as Fed forecasts. Join Fred as he reviews the market impacts of the election and what strategies credit unions should employ to navigate what should be an interesting 2017.

Download Webinar | Webinar Handout (PDF)

Buying on LoanStreet

Molly Snody, Director, LoanStreet, Inc
August 23, 2018

Does your credit union have a low loan-to-share ratio? Is your credit union in need of more loans and a way to boost loan revenue, LoanStreet has the solution for you! This webinar will demonstrate how to purchase loans through the online LoanStreet loan participation platform from start to finish.

This session is designed for credit union staff that are responsible for the balance sheet management, or anyone who is interested in learning more about loan participations through LoanStreet.

Download Webinar | Webinar Handout (PDF)


Selling on LoanStreet

Ian Lampl, Co-Founder & CEO, LoanStreet, Inc.
August 14, 2018

Is your high loan-to-share ratio hindering your ability to increase lending? You may want to consider selling loan shares through LoanStreet to reduce capital constraints. This webinar will demonstrate how to sell loans through the online LoanStreet loan participation platform from start to finish.

This session is designed for credit union staff that are responsible for the balance sheet management, or anyone who is interested in learning more about loan participations.

Download Webinar | Webinar Handout (PDF)


What is Loan Participation?

Molly Snody, director, LoanStreet, Inc.
August 7, 2018

Are you looking to diversify your loan portfolio, or improve loan-to-share ratio? Then you might want to look into loan participations. Join us to learn the basic requirements for successful loan participations, and discover why they are becoming a fast-growing balance sheet strategy.

This session is designed for credit union staff that are responsible for the balance sheet management, or anyone who is interested in learning more about loan participations.

Download Webinar | Webinar Handout (PDF)


Offer Student Loans to Your Members with Sallie Mae

Lindsay Striegel, SallieMae
April 26, 2018

Now is the time to start preparing for the rush of students - many of them your members - searching for student loans. As college tuition costs continue to rise, more students are in need of private student loans to help fund the gap between financial aid and college expenses. With the Smart Option Student Loan program from Sallie Mae, in partnership with Vizo Financial, your credit union members can choose from three in-school repayment options to help them pay off their loans faster and save more money compared to the conventional private loan.

Download Webinar | Webinar Handout (PDF)


Smart Option Student Loan Program Refresher

Lindsay Striegel, SallieMae
April 24, 2018

If your credit union is on the Sallie Mae student loan program through Vizo Financial and would like a refresher on the program prior to the rush of student loan season, this webinar is for you. Join Lindsay from Sallie Mae as she provides a refresher course on the Smart Option Student Loan Program and demonstrates the marketing resources available to your credit union.

Download Webinar | Webinar Handout (PDF)


Positioning Your Portfolio As the Fed Tightens Monetary Policy

Scott Wood, portfolio strategist, Vizo Financial
January 30, 2018

Is your credit union positioned to take advantage of the rising rate environment? How will the economy, fed, market projection, and rates impact your credit union? Join Scott as he evaluate these factors and discusses investment options credit unions can utilize to maximize the rising overnight rate and position their portfolio to take advantage of this evolving environment.

This session is designed for staff responsible for managing the credit union’s investment portfolio or anyone wishing to learn more about the state of the economy, market projections and investment options for credit unions in this economy.

Download Webinar | Webinar Handout (PDF)


Understanding and Preparing for CECL

Mike Umscheid, President/CEO, ARCSys Technologies
December 14, 2017

After the financial crisis in 2007-2008, FASB needed to review how institutions estimate losses on their reserve calculations. FASB then issued the final standard in June 2016, commonly known as the current expected credit loss (CECL) model.

The CECL standard will require credit unions to measure all expected credit losses for financial assets held at the reporting date based on contractual historical experience, current conditions and reasonable and supportable forecasts.

Please join Michael Umscheid, as he walks through the nuances of the standard, and provides guidance on how your institution can successfully prepare for CECL.

Attendees of this session will:

  • Understand CECL Basics – What you should be concerned about.
  • Learn what players from your credit union should be included on your CECL team.
  • Identify what historical data needs are necessary to control YOUR allowance.
  • Why you need history through an economic cycle.
  • Explanation of the different methods and models of CECL, and the nuances of each.

Download Webinar | Webinar Handout (PDF)


Navigating Changes to Reg CC

Cindy Hagan, senior consultant, Sollievo
December 5, 2018

In 2016, check fraud started an upward trend after six years in decline. This trend set in motion new requirements for check processing and brought about changes to Reg CC. Since the changes became effective in July, credit unions and other financial institutions are still trying to navigate the new regulations. In this session, Cindy will go over all of the Reg CC changes and how your credit union will be impacted in terms of check collections, timing changes for returns, availability of funds, incentives for electronic processing, restrictive endorsement and more.

This webinar is designed for staff that are responsible for your credit union’s check processing and Reg CC compliance or anyone wishing to learn more about the changes to Reg CC.

Download Webinar | Webinar Handout


How to Prepare for Your Annual ACH Audit

Chris R. Feather, BSACS, CCUIA, CCUV, CUCE, CEO, Feather CU Services, LLC
November 27, 2018

Every financial institutional is required to conduct an annual ACH Audit. This webinar will focus on how both RDFIs and ODFIs should prepare for an annual ACH Audit.

This webinar is designed for ACH professionals, ACH operations staff, AAPs or anyone who wishes to learn more about ACH.

Download Webinar | Webinar Handout


Combatting Check Fraud

Jim Bray, VP, payment services, MY CU Services
September 27, 2018

If you thought that fewer checks meant less fraud, guess again. Check fraud is still a major source of pain for credit unions, despite competing against new forms of payment. The real question is, how can your institution stop it from happening? Join Jim Bray as he takes a look at different methods, regulations and best practices for combatting check fraud.

This webinar is designed for credit union staff responsible for or working within the credit union’s check processing department, or anyone who is interested in learning more about check fraud prevention.

Download Webinar | Webinar Handout


2018 ACH Rule Changes and Updates

Jessica Lelii and Jill Lamb, AAP, MY CU Services
February 22, 2018

It’s that time of year, time to review the upcoming rules changes for ACH. NACHA Operating Rules need to be followed by all financial institutions who process ACH transactions. This webinar will provide the details your credit union needs to stay informed on the ACH payment requirements and remain in compliance with all the changes coming in 2018. Join Heather Spencer as she reviews current and upcoming NACHA rules, and the March 2018 requirement for Same Day ACH.

This webinar is designed for ACH professionals, ACH operations staff, AAPs or anyone who wishes to learn more about ACH.

Download Webinar | Webinar Handout


Importance of Mobile in Today’s Financial World

Ben Metz, Banno
December 5, 2017

Mobile apps are quickly becoming the financial services industry’s biggest asset.

  •  How has mobile redefined how credit unions deliver financial services?
  •  What should your credit union consider when looking for a mobile provider?
  •  And what is on the horizon for mobile services in the future?

Join us as we unlock the secrets to mobile and review what your credit union needs to consider when offering mobile services.

This webinar is designed for all levels of staff looking to learn more about mobile services.

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Pick Up the Gum Wrapper: How to Increase Performance While Improving Lives

Joe Bertotto, Chief Culture Officer, Vizo Financial
September 25, 2018

Based on Joe Bertotto’s new book “Pick Up the Gum Wrapper,” there are three types of employees at every credit union: those who are enthused about their work and are so proud of their credit union that they will pick up any gum wrappers that litter the hallways. Then there are those who walk by the trash on the floor thinking, “That’s not my job, let the cleaning company pick it up.” And there are those who throw the gum wrapper on the floor. They are unhappy at work and share their misery with anyone who will listen. Join Joe as he discusses how to increase the number of employees who are proud, enthused and give their discretionary effort to make the credit union successful.

This webinar is designed for the credit union staff responsible for the leadership, mentoring and culture at the credit union.

Download Webinar | Webinar Handout (PDF)


PMO and Project Management: What Is It, Why Do You Need It and How can we reap the benefits?

Chris Dowhower, project management director, Vizo Financial
April 4, 2018

How does your credit union implement a new system or product? Are steps missed along the way or discovered last minute? Does your organization overcommit and underdeliver? What if there was a process you could use to make it simpler?

There is! A project management office (PMO) helps facilitate project success by establishing best practices, mitigating risks and ensuring on-time project delivery within a specified budget.

This PMO session will cover:

  • PMO processes, planning and execution
  • Methodologies
  • Standards and best practices
  • Case studies/examples

This webinar is designed for staff that are responsible for implementation of new systems and products at your credit union or anyone wishing to learn more about the best practices for a credit union project management office.

Download Webinar | Webinar Handout (PDF)


The New Face of Mentoring

Jeanne Heath, learning and engagement champion, MY CU Services
October 4, 2017

Everybody needs a mentor but today’s definition of what mentoring looks like is changing. Formal programs where junior level employees are matched with senior executives just don’t work anymore. There is no time, they are too costly and too many people get excluded from the process.

Join us in a discussion about:

  • The importance of mentoring
  • What mentoring looks like today
  • Why you should mentor and why you need a mentor
  • How to encourage mentoring at your credit union

The session is designed for the credit union staff responsible for the leadership, mentoring and culture at the credit union or anyone wishing to learn more about the importance mentoring can have on any organization.

Download Webinar | Webinar Handout (PDF)


How Managers Impact Culture and Engagement

Janice Appleby, chief human resources officer, Vizo Financial
September 12, 2017

One of the most important decisions your credit union makes is who you name manager. That person will have a tremendous influence on their team’s engagement. In short, that manager is quite often the reason an employee stays with the credit union - or leaves.

So what makes a great manager? How does a great manager impact employee engagement?

Join Janice as she discusses proven practices that can enhance employee engagement based on four levels of employees’ performance development needs:

  • Basic needs: What do I get?
  • Individual needs: What do I give?
  • Teamwork needs: Do I belong here?
  • Growth needs: How can I grow?

This session is designed for credit union managers responsible for the leadership, management and culture at the credit union or anyone wishing to learn more about the impact credit union managers have on an organization’s culture.

Download Webinar | Webinar Handout (PDF)


How Culture Impacts Talent, Engagement, Revenue and Profit

Joe Bertotto, chief culture officer, MY CU Services
July 26, 2017

Culture has recently become all the rage in business literature. It's been written about and studied for decades, but now it seems to be getting its "just do" and for good reason. Culture drives business success because it's all about how the employees of a company work together. During this webinar, we will discuss the following:

  • The definition of culture
  • How to create a great culture
  • Why culture attracts and retains high performers
  • Why an engagement hinges on culture
  • How culture impacts business results

The session is designed for the credit union staff responsible for the leadership and culture at the credit union or anyone wishing to learn more about the impact a corporate culture can have on any organization.

Download Webinar | Webinar Handout (PDF)


Beyond Risk Assessment: How to Integrate Your Business Strategy with Your Enterprise Risk Management Program

Randy Marsicano, Senior Manager - Professional Services, WolfPAC Solutions Group, Wolf & Company, P.C.
September 19, 2018

Risk assessment is agreeably the foundation for an effective enterprise risk management program. Once you have it completed, how do you know what’s next? You have plenty of risk indicators that you report on but which ones are the right ones? Which ones are key risk indicators

When reviewed by senior management and the board, your risk assessment provides insight into your institution’s Risk DNA. Using this you can better monitor the health and welfare of the Bank and ensure alignment with the strategic plan. A lack of focus on high and moderate risks can be expensive and not measuring the right activities could cause you to be late in identifying threats that could pose significant financial harm.

This webinar is designed for staff that are responsible for your credit union’s enterprise risk management program or anyone wishing to learn more about enterprise risk management.

Download Webinar | Webinar Handout


Patch Management and Vulnerability Protection: Investing in Your Security

Mike Bechtel, senior consultant, Sollievo
August 16, 2018

In today’s world, there is no shortage of vulnerabilities to address in our institutions. Join Mike as he explores the current state of vulnerabilities in our credit union environments and the importance of patch management. Patching processes for your credit union may include software application patches, operating system patches and hardware patches. How do these patches impact your credit union, what are the risks in not conducting them and what vulnerabilities could you be exposed to?

This webinar is designed for credit union staff responsible for the information security and risk management of the credit union or anyone who is interested in learning more about patch management and vulnerabilities.

Download Webinar | Webinar Handout


Identity Theft in Today’s World

Staci Wright, senior consultant, Sollievo
April 11, 2018

We have a crisis on our hands and its name - “Identity Theft.” In 2017, there were 16.7 million identity theft victims. Identity theft can happen to anyone at any age, stage and touchpoint in life. With the ever increasing data breaches and credit card thefts, how are we helping to protect our members and our institutions from these criminal acts? Education is key. Join Staci as she provides insight into this scary world.

This session is designed for all credit union staff interested in learning more about identity theft and how to protect the credit union and its members.

Download Webinar | Webinar Handout


Social Engineering: The Human Risk Factor

Robert Gentry, senior consultant, Sollievo
March 29, 2018

Financial institutions have a multitude of security layers, from antivirus software to firewalls. Unfortunately, the biggest security risk for any organization is the human risk factor. This tried-and-true method has helped many criminals obtain confidential data through various social engineering techniques. What can your credit union do to help secure the human factor? Join Robert as he examines social engineering and how credit unions can reduce this potential risk.

The session is designed for credit union staff responsible for security and risk at the credit union or anyone wishing to learn more about a social engineering.

Download Webinar | Webinar Handout


What Is A BIA and Why Is It Needed?

Mark Clarke, senior consultant, Sollievo
March 7, 2018

A well thought out business impact analysis (BIA) can help to minimize damage to your business’s reputation and assets and to reduce the time and cost involved in responding to an incident. Be prepared. Join Mark as he discusses the necessary components all organizations need to think about in order to prepare and evaluate the potential effects of an interruption to critical business operations as a result of a disaster, accident or emergency.

The session is designed for credit union staff responsible for the security and business continuity at the credit union or anyone wishing to learn more about a business impact analysis.

Download Webinar | Webinar Handout


ID Theft: The Power of Protection

Staci Wright, senior consultant, Sollievo
September 20, 2017

Has identity theft become the third certainty in life? It’s happening more frequently than ever, making it almost impossible to avoid…almost. The good news is that there are ways to protect your credit union and your members against the looming threat of identity theft. In this session, Staci will talk about best practices to fight ID theft so YOU can harness the power of protection.

This session is designed for all credit union staff interested in learning more about identity theft and how to protect the credit union and its members.

Download Webinar | Webinar Handout


Moving to the Cloud: Benefits, Risks & A Case Study

Robert Gentry, senior consultant, Sollievo
September 7, 2017

Even in 2017, the Cloud is still a bit of a mystery. If your credit union is considering moving to the Cloud, this webinar might just have the answers you’re looking for. Join Robert Gentry for an eye-opening session that unleashes the secrets of the Cloud, as he breaks down the benefits versus the risks, and walks through a real-world case study.

The session is designed for the credit union staff responsible for IT and security or anyone wishing to learn more about the benefits and risks of cloud.

Download Webinar | Webinar Handout


Take the “Oh No” Out of Incident Response

Mark Clarke, senior consultant, Sollievo

“Oh no” is never a good thing to hear, especially when it’s a response to an incident. But there is a way to take the “oh no’s” out of the situation: have an incident response plan. Join Mark Clarke as he talks about the makings of an incident response plan and how it can be executed in case of emergencies. In this session, you’ll learn about the need for an incident response team, steps for resolution, mass notification and more.

The session is designed for credit union staff responsible for the security and business continuity at the credit union or anyone wishing to learn more about incident response planning.

Download Webinar | Webinar Handout


Data Recovery and IT Incident Response: Prepare. Plan. Protect.

D. Mark Robinson, VP, IT - MY CU Services
June 14, 2018

An IT incident response plan is an organized approach to a variety of events that limits damage and reduces recovery time and costs. Every credit union hopes to never need it, but if you do, it’s critical that it encompasses all the vital steps for your credit union’s response to go smoothly and seamlessly.

Join us as we explore one of the necessary components of an IT incident response, data backup and recovery, and provide insight into this essential process.

Download Webinar | Webinar Handout (PDF)


Go Mobile with MY CU Services

Kenny Coombs, implementation coordinator, MY CU Services
Megan Kerstetter, implementation coordinator, MY CU Services

June 29, 2016

Mobile services are no longer a wish, but a must-have in today's financial world, and MY CU Services delivers the solutions you need. Join Kenny and Megan as they walk through MY CU Services' mobile application and its mobile deposit capabilities.

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If you require a written transcript for the audio portion of any of our webinar recordings, please contact us at marketing@vfccu.org and we will provide that upon request.