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Webinar Recordings

Missed an event? That's okay. We've got you covered.

We realize that sometimes schedules don't allow you to attend every event you wish. So as a service to our members, we're providing archived recordings and presentation materials from events in the past year. If you have any questions, please feel free to contact us at marketing@vfccu.org.

What Are Your Interest Rate Risk Reports Telling You?

Lisa Boylen, senior ALM analyst, Vizo Financial
December 4, 2019

Over a six-month time span, we've taken a 180 degree turn from rates rising to rates declining and a possible recession. What impact does this have on prospective earnings and interest rate risk in the balance sheet? In this session, we'll use our interest rate risk reports to answer these questions.

This webinar is for credit union staff who handle the institution's ALM and balance sheet management responsibilities or anyone who wants to learn more about interest rate risk reports.

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Top 10 ALM Comments from Examiners

Lisa Boylen, senior ALM analyst, Vizo Financial
June 19, 2019

It’s time for your ALM exam. You’ve made your preparations, you’ve got all your ducks in a row…you think. Despite your efforts, the examiner still comes back with comments. Don’t worry, your credit union is not the only one to hear these things, which begs the question…what are the most frequent comments from ALM examiners? Senior ALM analyst, Lisa Boylen, will walk you through the top 10 examiner comments and best practices to avoid being on the receiving end.

This webinar is for credit union staff who handle the institution’s ALM and balance sheet management responsibilities or anyone who wants to learn more about ALM exams.

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ALM Strategy in the Current Rate Environment

Lisa Boylen, senior ALM analyst, Vizo Financial
Decmber 12, 2018

The economy is growing, the Fed is projecting future rate increases, the yield curve is flattening and loans are outpacing share growth. In this session, we will explore case study income simulation projections to help you evaluate the impact the market environment has on your balance sheet and evaluate strategies for 2019.

This webinar is designed for staff that are responsible for managing ALM at the credit union or anyone wishing to learn more about ALM strategies in the current rate environment.

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ALM Basics

Lisa Boylen, senior ALM analyst, Vizo Financial
August 28, 2018

Does your board, ALCO and staff understand the fundamentals of Asset/Liability Management (ALM)? ALM is critical to proper management of financial institution returns and risks. Join Lisa as she explains the basics of interest rate risk, their measurements and reporting.

This webinar is designed for new staff, ALCO or board members that are responsible for managing ALM at the credit union or anyone wishing to have a refresher about ALM.

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ALM Liquidity Risk Management – Preparing for Your Next Regulatory Exam

Lisa Boylen, senior ALM analyst, Vizo Financial
June 21, 2018

It is important to have the proper ALM strategies in place at your credit union. It is also important for credit unions to be prepared for shifting rates and changes in liquidity trends. Join Lisa as she helps prepare your credit union for your next regulatory exam by reviewing current liquidity trends, NCUA supervisory priorities on liquidity risk management, stress testing and the impact to your credit union.

This webinar is designed for staff that are responsible for managing ALM at the credit union or anyone wishing to learn more about the best practices for a credit union ALM program.

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Key ALM Assumptions for Rising Rates

Lisa Boylen, senior ALM analyst, Vizo Financial
February 21, 2018

Measuring and managing primary ALM assumptions in a rising rate environment is a key analytical component for helping credit unions position themselves for potential changes in rates. Credit unions can better prepare themselves for rising rates if their assumptions are accurate. Join Lisa as she explores these key assumptions and how they can impact your credit union.

This webinar is designed for staff that are responsible for managing ALM at the credit union or anyone wishing to learn more about the best practices for a credit union ALM program.

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Disclosure Requirements Under CECL

Michael Umscheid, President/CEO, ARCSys
Septmeber 17, 2019

This session review how CECL will increase and change the dynamics of your disclosure requirements annually and through time.

This session is part six of six.

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The Effects of Purchased Credit Deteriorated (PCD) on Future Asset Purchases

Michael Umscheid, President/CEO, ARCSys
August 13, 2019

The session will explain how PCD affects your purchases of loan pools, mergers, and all purchases of debt securities whether, HTM or AFS.

This session is part five of six.

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CECL Models and Forecasting

Michael Umscheid, President/CEO, ARCSys
July 17, 2019

There are several different CECL models. In this session you will learn about the different CECL models and how they will affect your ultimate allowance calculation.

This session is part four of six.

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Life Cycle Losses and the Effects on Time Series Models

Michael Umscheid, President/CEO, ARCSys
June 6, 2019

Please join Vizo Financial's CECL partner Michael Umscheid, president/CEO of ARCsys, as he walks through the nuances of the standard, and provides guidance on how your institution can successfully prepare for CECL in this six part webinar series.

This session will focus on understanding how to calculate life cycle losses and the effects of time series models on these data sets in selecting your CECL loss periods. This session is part three of six.

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Segmenting Your Loan Pools in a CECL World

Michael Umscheid, President/CEO, ARCSys
May 14, 2019

After the financial crisis in 2007-2008, FASB needed to review how institutions estimate losses on their reserve calculations. FASB then issued the final standard in June 2016, commonly known as the current expected credit loss (CECL) model. The CECL standard will require credit unions to measure all expected credit losses for financial assets held at the reporting date based on contractual historical experience, current conditions and reasonable and supportable forecasts.

Please join Vizo Financial's CECL partner Michael Umscheid, president/CEO of ARCsys, as he walks through the nuances of the standard, and provides guidance on how your institution can successfully prepare for CECL in this six part webinar series.

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CECL Data Requirements By Model

Michael Umscheid, President/CEO, ARCSys
April 17, 2019

This session will review the basic CECL data requirements including: specific data types, historical needs, reasons why data elements are necessary, and the effects on your models.

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The Ins and Outs of Vizo Financial's CECL Modeling Solution

Mike Umscheid, President/CEO, ARCSys Technologies
February 8, 2018

Join Mike as he examines the features and functionality of Vizo Financial's new CECL Modeling Solution powered by ARCSys. This webinar would be a demonstration of the CECL solutions offered by Vizo Financial through our partnership with ARCSys.

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Market Update and Outlook for 2020 Webinar

Fred Eisel, chief investment officer, Vizo Financial
November 5, 2019

The Fed completely reversed course with monetary policy in 2019 in the face of continued low inflation and slowing global economies. Now investors are concerned about how low rates will go and if a zero interest rate policy (ZIRP) is back on the table. Join Fred as he provides an update on the current economy and what to expect in 2020 with regard to rates, the Fed and the overall economy.

This session is designed for staff responsible for managing the credit union or anyone wishing to learn more about the state of the economy and outlook for 2020 and its impact to the credit union industry.

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Portfolio Strategies in an Uncertain Rate Environment

Fred Eisel, chief investment officer, Vizo Financial
May 23, 2019

As 2018 was coming to an end, market expectations were calling for the Federal Reserve to continue increasing overnight rates two to three more times to fend off rising inflation. This scenario was abruptly halted after their last rate increase in December, as inflation remains allusive. Now, as we approach the second half of 2019, the Fed doesn’t appear to be in any hurry to increase overnight rates and the yield curve remains flat.

So what's next? Are rates heading higher, remaining flat and unchanged, or is there a recession coming our way in the next few years that may have rates heading lower and the Fed implementing their first rate cut? We will discuss probable rate scenarios for 2019 and various strategies to help your credit union manage this uncertain rate environment.

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Market Update and Outlook for 2019

Fred Eisel, chief investment officer, Vizo Financial
October 31, 2018

While the economy continues to roll along nicely, the markets deal with issues they haven’t seen in some time. These include a much flatter yield curve, uncertainty from the on-going trade disputes and a Fed who is still content on raising overnight interest rates, but may soon be on hold. Join Fred as he provides an update on the current economy and what to expect in 2019 with regard to rates, the Fed and the overall economy.

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Investing in Mortgage-Backed Securities

Scott Wood, portfolio strategist, Vizo Financial
September 20, 2018

With rates changing and financial needs evolving, credit unions need to diversify their investment options. In this environment, mortgage-backed securities are a top contender for credit unions. Join Scott Wood, to learn more about mortgage-backed securities and how they can be a substantial addition to your investment portfolio.

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SBA Securities: A Strategic Addition to Your Portfolio

Fred Eisel, chief investment officer, Vizo Financial
April 5, 2018

What are Small Business Administration (SBA) securities and why they may be the right fit for your credit union’s investment portfolio? Join Fred as he uncovers the features of SBA securities, which are backed by the full faith and credit of the U.S. government, and explains how these securities may be a strategic addition to your portfolio.

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What is Loan Participation?

Ra’Shaud Haines, director of business development, LoanStreet
August 28, 2019

Are you looking to diversify your loan portfolio, or improve loan-to-share ratio? Then you might want to look into loan participations. Join us to learn the basic requirements for successful loan participations, and discover why they are becoming a fast-growing balance sheet strategy.

This session is designed for credit union staff that are responsible for the balance sheet management, or anyone who is interested in learning more about loan participations.

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Fast Track for Small Businesses…The Core of Credit Unions

Larry Middleman, president/CEO, CU Business Group
June 5, 2019

Looking for a quick and efficient way to process small loans for business members at your credit union? Join Larry Middleman, CEO of CU Business Group and learn how you can say “yes” to your members faster and easier with CUBG’s new Fast Track small loan program. Hear how you can originate these small loans in the branch, extending your credit union’s business lending capabilities and helping you efficiently serve this key market segment.

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Offer Education Loans to Your Members with Sallie Mae

Lindsay Striegel, SallieMae
April 23, 2019

Now is the time to start preparing for the rush of students - many of them your members - searching for education loans. As college tuition costs continue to rise, more students are in need of private education loans to help fund the gap between financial aid and college expenses. With the Education Loans from Sallie Mae, in partnership with Vizo Financial, your credit union members can choose from three in-school repayment options to help them pay off their loans faster and save more money compared to the conventional private loan.

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Sallie Mae Education Loan Refresher

Lindsay Striegel, SallieMae
April 18, 2019

If your credit union is on the Sallie Mae education loan program through Vizo Financial and would like a refresher on the program prior to the rush of student loan season, this webinar is for you. Join Lindsay from Sallie Mae as she provides a refresher course on the Sallie Mae Education Loan products and demonstrates the marketing resources available to your credit union.

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Buying on LoanStreet

Molly Snody, Director, LoanStreet, Inc
August 23, 2018

Does your credit union have a low loan-to-share ratio? Is your credit union in need of more loans and a way to boost loan revenue, LoanStreet has the solution for you! This webinar will demonstrate how to purchase loans through the online LoanStreet loan participation platform from start to finish.

This session is designed for credit union staff that are responsible for the balance sheet management, or anyone who is interested in learning more about loan participations through LoanStreet.

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Selling on LoanStreet

Ian Lampl, Co-Founder & CEO, LoanStreet, Inc.
August 14, 2018

Is your high loan-to-share ratio hindering your ability to increase lending? You may want to consider selling loan shares through LoanStreet to reduce capital constraints. This webinar will demonstrate how to sell loans through the online LoanStreet loan participation platform from start to finish.

This session is designed for credit union staff that are responsible for the balance sheet management, or anyone who is interested in learning more about loan participations.

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Liquidity Options for Credit Unions

Scott Wood, portfolio strategist, Vizo Financial
March 6, 2019

With the Fed tightening, loan portfolios growing and rates climbing, liquidity is becoming more of an issue for credit unions. There are many liquidity options available for credit unions, some more traditional than others. Join Scott Wood to learn what to consider with the different forms of liquidity.

This webinar is designed for credit union staff responsible for the credit union’s liquidity.

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Check Fraud – An Evolving Problem

Ted Kirk, VP, Strategic Partnerships, Advanced Fraud Solutions
October 3, 2019

Save an hour on your calendar for a fresh look at an evolving problem: check fraud. We’ll dive into the latest trends in the fraudscape and the latest solutions to protect your credit union and your members from losses. No matter which check capture points you use today - including teller, mobile, etc. - you can take advantage of MY CU Services partnership with Advanced Fraud Solutions TrueChecks® to stop counterfeit and fraudulent items in their tracks.

This webinar is designed for credit union staff responsible for or working within the credit union’s check processing department, or anyone who is interested in learning more about check fraud prevention.

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ACH Death Notification Entries: Don’t Fear the Reaper

Jessica Lelii, EFT Specialist, MY CU Services
May 30, 2019

It’s that time of year, time to review the upcoming rules changes for ACH. NACHA Operating Rules need to be followed by all financial institutions who process ACH transactions. This webinar will provide the details your credit union needs to stay informed on the ACH payment requirements and remain in compliance with all the changes coming in 2019. Join Jessica as she reviews current and upcoming NACHA rules.

This webinar is designed for ACH professionals, ACH operations staff, AAPs or anyone who wishes to learn more about Death Notification Entries from an ACH perspective.

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2019 ACH Rule Changes and Updates

Jessica Lelii, EFT Specialist, MY CU Services
January 24, 2019

It’s that time of year, time to review the upcoming rules changes for ACH. NACHA Operating Rules need to be followed by all financial institutions who process ACH transactions. This webinar will provide the details your credit union needs to stay informed on the ACH payment requirements and remain in compliance with all the changes coming in 2019. Join Jessica as she reviews current and upcoming NACHA rules.

This webinar is designed for ACH professionals, ACH operations staff, AAPs or anyone who wishes to learn more about ACH.

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Navigating Changes to Reg CC

Cindy Hagan, senior consultant, Sollievo
December 5, 2018

In 2016, check fraud started an upward trend after six years in decline. This trend set in motion new requirements for check processing and brought about changes to Reg CC. Since the changes became effective in July, credit unions and other financial institutions are still trying to navigate the new regulations. In this session, Cindy will go over all of the Reg CC changes and how your credit union will be impacted in terms of check collections, timing changes for returns, availability of funds, incentives for electronic processing, restrictive endorsement and more.

This webinar is designed for staff that are responsible for your credit union’s check processing and Reg CC compliance or anyone wishing to learn more about the changes to Reg CC.

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How to Prepare for Your Annual ACH Audit

Chris R. Feather, BSACS, CCUIA, CCUV, CUCE, CEO, Feather CU Services, LLC
November 27, 2018

Every financial institutional is required to conduct an annual ACH Audit. This webinar will focus on how both RDFIs and ODFIs should prepare for an annual ACH Audit.

This webinar is designed for ACH professionals, ACH operations staff, AAPs or anyone who wishes to learn more about ACH.

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Combatting Check Fraud

Jim Bray, VP, payment services, MY CU Services
September 27, 2018

If you thought that fewer checks meant less fraud, guess again. Check fraud is still a major source of pain for credit unions, despite competing against new forms of payment. The real question is, how can your institution stop it from happening? Join Jim Bray as he takes a look at different methods, regulations and best practices for combatting check fraud.

This webinar is designed for credit union staff responsible for or working within the credit union’s check processing department, or anyone who is interested in learning more about check fraud prevention.

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2018 ACH Rule Changes and Updates

Jessica Lelii and Jill Lamb, AAP, MY CU Services
February 22, 2018

It’s that time of year, time to review the upcoming rules changes for ACH. NACHA Operating Rules need to be followed by all financial institutions who process ACH transactions. This webinar will provide the details your credit union needs to stay informed on the ACH payment requirements and remain in compliance with all the changes coming in 2018. Join Heather Spencer as she reviews current and upcoming NACHA rules, and the March 2018 requirement for Same Day ACH.

This webinar is designed for ACH professionals, ACH operations staff, AAPs or anyone who wishes to learn more about ACH.

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Evaluate I-Care’s Healthcare and Employee Benefits Solutions

Matt Sweeney, Credit Union Practice, Lockton
Ryan Staub, Credit Union Practice, Lockton
Jesse Kohl, President, InterLutions,
October 8, 2019

Open-enrollment is upon us and to help credit unions with the rising costs of healthcare, Vizo Financial partnered with InterLutions in June of this year to offer I-Care, an employee benefits solution for credit unions with 10 or more employees utilizing the institution’s insurance plan.

The 10-year trajectory for healthcare and medical insurance costs is shocking. How will your credit union continue to offer employee benefits when the costs to maintain competitive plans continues to rise at this alarming pace? Our collaborative solutions deliver competitive pricing and enhanced HR tools for credit unions. Join us for a 45 minute educational webinar to learn about the unique solutions available for credit unions through I-Care.

This webinar is designed for staff responsible for employee benefits within your credit union, or anyone wishing to learn more about this new Vizo Financial service.

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A New Solution to Lower Your Credit Union Healthcare Costs

Matt Sweeney, Credit Union Practice, Lockton
Ryan Staub, Credit Union Practice, Lockton
Jesse Kohl, President, InterLutions,
July 9, 2019

Join Vizo Financial and our new partners at InterLutions CUSO for an introductory webinar about I-Care: Employee Benefit Solutions for Credit Unions.

The 10-year trajectory for healthcare and medical insurance costs is shocking. How will your credit union continue to offer employee benefits when the costs to maintain competitive plans continues to rise at this alarming pace? Our collaborative solutions deliver competitive pricing and enhanced HR tools for credit unions. Join us for a 45 minute educational webinar to learn about the unique solutions available for credit unions through I-Care.

This webinar is designed for staff responsible for employee benefits within your credit union, or anyone wishing to learn more about this new Vizo Financial service.

Download Webinar | Webinar Handout (PDF)


Pick Up the Gum Wrapper: How to Increase Performance While Improving Lives

Joe Bertotto, Chief Culture Officer, Vizo Financial
September 25, 2018

Based on Joe Bertotto’s new book “Pick Up the Gum Wrapper,” there are three types of employees at every credit union: those who are enthused about their work and are so proud of their credit union that they will pick up any gum wrappers that litter the hallways. Then there are those who walk by the trash on the floor thinking, “That’s not my job, let the cleaning company pick it up.” And there are those who throw the gum wrapper on the floor. They are unhappy at work and share their misery with anyone who will listen. Join Joe as he discusses how to increase the number of employees who are proud, enthused and give their discretionary effort to make the credit union successful.

This webinar is designed for the credit union staff responsible for the leadership, mentoring and culture at the credit union.

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PMO and Project Management: What Is It, Why Do You Need It and How can we reap the benefits?

Chris Dowhower, project management director, Vizo Financial
April 4, 2018

How does your credit union implement a new system or product? Are steps missed along the way or discovered last minute? Does your organization overcommit and underdeliver? What if there was a process you could use to make it simpler?

There is! A project management office (PMO) helps facilitate project success by establishing best practices, mitigating risks and ensuring on-time project delivery within a specified budget.

This PMO session will cover:

  • PMO processes, planning and execution
  • Methodologies
  • Standards and best practices
  • Case studies/examples

This webinar is designed for staff that are responsible for implementation of new systems and products at your credit union or anyone wishing to learn more about the best practices for a credit union project management office.

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The Three-Legged Stool of Privacy, Data Security and Vendor Management

Michael Berman, Founder and CEO, Ncontracts
December 5, 2019

Your financial institution is doing everything it can to protect consumer data, but what about your third-party vendors? With cyber breaches on the rise and a confusing patchwork of state, federal, and international privacy laws to contend with, it’s essential to have a game plan for managing privacy, data security, and vendor management at an enterprise level.

This webinar is designed for all staff who are responsible for information security and/or risk management within your credit union, or anyone wishing to learn more about managing privacy, data security, and vendor management.

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Take the “Oh No” Out of Incident Response

Mike Bechtel, information security analyst, Vizo Financial
October 29, 2019

“Oh no” is never a good thing to hear, especially when it’s a response to an incident. But there is a way to take the “oh no’s” out of the situation: have an incident response plan. Join Mike as he talks about the makings of an incident response plan and how it can be executed in case of emergencies.

The session is designed for credit union staff responsible for the security and business continuity at the credit union or anyone wishing to learn more about incident response planning.

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Security Awareness: Your Weapon Against Social Engineering

Staci Wright, product manager, risk & compliance services, Vizo Financial
September 26, 2019

We all know that security awareness training and understanding social engineering is key to a layered security approach. But, do you know that our employees are the weakest link in network security? It’s because their willingness to help members makes them more susceptible to social engineering attacks. Make sure your members and their information are protected by providing thorough security awareness training to your employees.

In this webinar, Staci will discuss why security awareness training is needed and how to integrate it into your credit union’s security program.

This webinar is designed for all staff who are responsible for security awareness and/or risk management within your credit union, or anyone wishing to learn more about security awareness training.

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10 Controls for Mitigating Information Security Risks on a Budget

Robert Gentry, information security analyst, Vizo Financial
August 22, 2019

No question about it, mitigating potential risks is a top priority for all credit unions. Another is remaining financially stable. But how can you get the best of both worlds and prevent risks on a budget? Vizo Financial’s information security analyst, Robert Gentry, will tell you how! In this session, Robert will share 10 controls that can be implemented quickly and with minimal costs, but will provide big results for your information security program. In addition, you’ll learn best practices and essential policies for your program based on the CIS Controls framework. With these controls and best practices at your disposal, you can make a positive impact to your credit union and membership without the hefty price tag.

This webinar is designed for all staff who are responsible for information security and/or risk management within your credit union, or anyone wishing to learn more about information security risks.

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Managing Your Vendor Relationships

Belinda Mumma, enterprise risk management coordinator, Vizo Financial
May 16, 2019

Working with a third-party vendor is an artful process of negotiation, defining roles and keeping a good rapport over the course of the contract. The key is managing your vendor relationships. A good relationship will mean better service and fewer issues along the way for your credit union. The question, then, is how can you achieve those good relationships to ensure your bases are covered and your services operate well? Join Belinda Mumma as she walks you through the process of effective vendor management.

This webinar is designed for credit union staff responsible for enterprise risk management and/or vendor management, or anyone who wishes to learn more about managing vendor relationships.

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Defending Your Data with Information Security Risk Assessments

John Cuneo, information security director, Vizo Financial
March 20, 2019 at 10:00 a.m.

When hackers look at credit unions, they see one thing – lots and lots of useful data, ready for the taking. Financial institutions have a giant bullseye on their backs and it’s easy to see why. Account information, credit card numbers and personal identifiers are part of your everyday business. Hackers want that information, so your institution needs to be ready to protect it. The first step? Performing an information security risk assessment (ISRA).

But wait…what does an ISRA entail and how can your credit union prepare? Join John Cuneo as he goes over the basics of ISRAs and how you can use the assessment to defend your data against hackers.

This webinar is designed for all staff who are responsible for information security and/or risk management within your credit union, or anyone wishing to learn more about information security risk assessments.

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How to Leverage SOC and SSAE 18 Reports Throughout Every Department of Your Financial Institution

Michael Carpenter, CAMS, NCRM, NCCO, Ncontracts
February 13, 2019 at 10:00 a.m.

Vendor management is typically overseen by one or two people at the financial institution, but actually every employee who outsources services is responsible. Do your colleagues know how to read, review and use SOC and SSAE 18 reports? Can you teach them how to follow these and other important vendor management practices?

In addition to assessing your critical vendors’ IT security controls, you have to look down the line at your vendors as well as your vendors’ critical vendors. Luckily SOC and SSAE 18 reports eliminate that problem for financial institutions that know how to interpret these critical vendor due diligence documents and integrate it into their vendor and enterprise risk management programs.

This webinar is designed for staff that are responsible for your credit union’s vendor management program or anyone wishing to learn more about understanding SOC and SSAE 18 reports.

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Beyond Risk Assessment: How to Integrate Your Business Strategy with Your Enterprise Risk Management Program

Randy Marsicano, Senior Manager - Professional Services, WolfPAC Solutions Group, Wolf & Company, P.C.
September 19, 2018

Risk assessment is agreeably the foundation for an effective enterprise risk management program. Once you have it completed, how do you know what’s next? You have plenty of risk indicators that you report on but which ones are the right ones? Which ones are key risk indicators

When reviewed by senior management and the board, your risk assessment provides insight into your institution’s Risk DNA. Using this you can better monitor the health and welfare of the Bank and ensure alignment with the strategic plan. A lack of focus on high and moderate risks can be expensive and not measuring the right activities could cause you to be late in identifying threats that could pose significant financial harm.

This webinar is designed for staff that are responsible for your credit union’s enterprise risk management program or anyone wishing to learn more about enterprise risk management.

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Patch Management and Vulnerability Protection: Investing in Your Security

Mike Bechtel, senior consultant, Sollievo
August 16, 2018

In today’s world, there is no shortage of vulnerabilities to address in our institutions. Join Mike as he explores the current state of vulnerabilities in our credit union environments and the importance of patch management. Patching processes for your credit union may include software application patches, operating system patches and hardware patches. How do these patches impact your credit union, what are the risks in not conducting them and what vulnerabilities could you be exposed to?

This webinar is designed for credit union staff responsible for the information security and risk management of the credit union or anyone who is interested in learning more about patch management and vulnerabilities.

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Identity Theft in Today’s World

Staci Wright, senior consultant, Sollievo
April 11, 2018

We have a crisis on our hands and its name - “Identity Theft.” In 2017, there were 16.7 million identity theft victims. Identity theft can happen to anyone at any age, stage and touchpoint in life. With the ever increasing data breaches and credit card thefts, how are we helping to protect our members and our institutions from these criminal acts? Education is key. Join Staci as she provides insight into this scary world.

This session is designed for all credit union staff interested in learning more about identity theft and how to protect the credit union and its members.

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Social Engineering: The Human Risk Factor

Robert Gentry, senior consultant, Sollievo
March 29, 2018

Financial institutions have a multitude of security layers, from antivirus software to firewalls. Unfortunately, the biggest security risk for any organization is the human risk factor. This tried-and-true method has helped many criminals obtain confidential data through various social engineering techniques. What can your credit union do to help secure the human factor? Join Robert as he examines social engineering and how credit unions can reduce this potential risk.

The session is designed for credit union staff responsible for security and risk at the credit union or anyone wishing to learn more about a social engineering.

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What Is A BIA and Why Is It Needed?

Mark Clarke, senior consultant, Sollievo
March 7, 2018

A well thought out business impact analysis (BIA) can help to minimize damage to your business’s reputation and assets and to reduce the time and cost involved in responding to an incident. Be prepared. Join Mark as he discusses the necessary components all organizations need to think about in order to prepare and evaluate the potential effects of an interruption to critical business operations as a result of a disaster, accident or emergency.

The session is designed for credit union staff responsible for the security and business continuity at the credit union or anyone wishing to learn more about a business impact analysis.

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Preparing for a More Turbulent Future: How Credit Unions Can Remain Vigilant and Adaptive

Ryan Foss, Senior Director of Incubation, Filene
August 15, 2019

The financial industry has long faced change: in technology, consumer preferences, regulation, and new business models. To thrive, credit union leaders, like all financial providers, must scan for shifts in their institutions and markets. To do so, credit union leaders need to master the twin challenges of organizational vigilance (“seeing sooner”) and of adaptive capacity (“acting faster”) as their environments change.

This webinar is designed for all staff wishing to learn more about how credit unions can remain vigilant and adaptive in a turbulent future.

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Data Recovery and IT Incident Response: Prepare. Plan. Protect.

D. Mark Robinson, VP, IT - MY CU Services
June 14, 2018

An IT incident response plan is an organized approach to a variety of events that limits damage and reduces recovery time and costs. Every credit union hopes to never need it, but if you do, it’s critical that it encompasses all the vital steps for your credit union’s response to go smoothly and seamlessly.

Join us as we explore one of the necessary components of an IT incident response, data backup and recovery, and provide insight into this essential process.

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If you require a written transcript for the audio portion of any of our webinar recordings, please contact us at marketing@vfccu.org and we will provide that upon request.