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Webinar Recordings

Missed an event? That's okay. We've got you covered.

We realize that sometimes schedules don't allow you to attend every event you wish. So as a service to our members, we're providing archived recordings and presentation materials from events in the past year. If you have any questions, please feel free to contact us at marketing@vfccu.org.

Asset Liability Management

Shifting Perspectives – Dynamic ALM Modeling

Lisa Boylen, senior ALM consultant, Vizo Financial
May 26, 2021

Since the pandemic, we’ve seen deposits surge, excess cash build and pressure on net interest income rise. In this session, we’ll explore dynamic ALM modeling and how it expands our ability to see the possible outcomes of business strategies. This shift in model perspective will give you the tools and understanding to help make better business decisions for improved earnings and capital.

View Webinar Recording | Webinar Handout (PDF)

Asset Liability Management

ALM: Why We Do What We Do

Melissa Scott, VP of ALM, Vizo Financial
September 23, 2020

Have you ever wondered why we spend so much time and money on managing interest rate risk? Join us for an overview of the U.S. banking system to discover why ALM is important and what historical events caused the origination of the reports we still use today. Once you understand why we do what we do, regulatory reporting will take on a whole new meaning that is beneficial to your credit union.

This webinar is for credit union staff who handle the institution’s ALM and balance sheet management responsibilities or anyone who wants to learn more about ALM.

View Webinar Recording | Webinar Handout (PDF)

Liquidity Management in a Pandemic Crisis

Lisa Boylen, senior ALM consultant, Vizo Financial
April 21, 2020

Despite stronger liquidity, liquidity risk remains a 2020 NCUA supervisory priority. In this session, we’ll review NCUA expectations for liquidity, as well as sound practices for an effective liquidity management program.

This webinar is for credit union staff who handle the institution’s ALM and balance sheet management responsibilities or anyone who wants to learn more about liquidity management.

View Webinar Recording | Webinar Handout (PDF)

ALM Basics

Lisa Boylen, senior ALM analyst, Vizo Financial
August 28, 2018

Does your board, ALCO and staff understand the fundamentals of Asset/Liability Management (ALM)? ALM is critical to proper management of financial institution returns and risks. Join Lisa as she explains the basics of interest rate risk, their measurements and reporting.

This webinar is designed for new staff, ALCO or board members that are responsible for managing ALM at the credit union or anyone wishing to have a refresher about ALM.

View Webinar Recording | Webinar Handout (PDF)

CECL

Understanding Collateral Dependent Loans and Converting Impaired loans at adoption of CECL

Michael Umscheid, President/CEO, ARCSys
March 23, 2021

This session will cover three key CECL topics concerning the removal of “Impaired Loans Concept” and transitioning to the Collateral Dependent Concept as well as converting impaired loans and PCD loans when adopting CECL.

View Webinar Recording | Webinar Handout (PDF)

The Ins and Outs of Vizo Financial’s CECL Modeling Solution

Michael Umscheid, President/CEO, ARCSys
November 10, 2020

Join Mike Umscheid of ARCSys as he examines the features and functionality of Vizo Financial’s CECL Modeling Solution powered by ARCSys. This webinar will be a demonstration of the CECL solutions offered by Vizo Financial through our partnership with ARCSys.

View Webinar Recording

CECL Basics and Implementation Process

Michael Umscheid, President/CEO, ARCSys
June 18, 2020

Please join Vizo Financial’s CECL partner Michael Umscheid, president/CEO of ARCSys as he discusses the basic requirements of CECL and provides an update to CECL since the standard was issued. This webinar will also examine the timeline on how long it took public companies to adopt CECL.

View Webinar Recording | Webinar Handout (PDF)

Understanding CECL for Small Institutions

Michael Umscheid, President/CEO, ARCSys
March 3, 2020

Please join Vizo Financial’s CECL partner Michael Umscheid, president/CEO of ARCSys as he discusses the CECL needs for smaller institutions of $100 million and below. This webinar will focus on the key elements a smaller institution needs to have in their CECL application process and different models that can be run with loan level or summary data.

View Webinar Recording | Webinar Handout (PDF)

Investments

Riding the Current Investment Roller Coaster

Scott Wood, portfolio strategist, Vizo Financial
February 17, 2021

You know that feeling you get when you’re going downhill on a roller coaster? It’s a rush of chaos with a touch of uncertain fear as you wonder “what happens next”? Well, we’re definitely on the downhill side of rates and investment options, and the ride is starting to become very uncertain. The pandemic has caused a lot of that same chaos in the realm of credit union finance, and it’s left a lot of us wondering what happens next? How will we be able to build our investment portfolio back up? This session, led by portfolio strategist, Scott Wood, will address all those questions and more by looking at the current and projected financial landscape, and what types of investments might help your credit union ride out the twists and turns of this roller coaster so you can stay on track.

View Webinar Recording | Webinar Handout (PDF)

Market Update and Outlook for 2021 Webinar

Fred Eisel, chief investment officer, Vizo Financial
November 12, 2020

The economy continues to recover slowly from the virus shutdown earlier in the year, and the Fed appears to be on hold for years to come, which are just a couple of issues presenting challenges to credit unions. Join Fred as he provides an update on the current economy and what to expect in 2021 with regard to rates, the Fed and the overall economy.

This session is designed for staff responsible for managing the credit union or anyone wishing to learn more about the state of the economy and outlook for 2021 and its impact to the credit union industry.

View Webinar Recording | Webinar Handout (PDF)

Portfolio Strategies with Monetary Policy on Hold

Scott Wood, portfolio strategist, Vizo Financial
March 11, 2020

Credit unions everywhere are feeling the impact of a market where monetary policy is at a standstill. But that leaves the question: what do we do now? Which direction is the right one? There’s not a one-size-fits all answer, but there are some strategies you can explore to help you manage your portfolio in the current environment. This session will help you understand the current yield curve and rate projections, then walk you through some potential strategies for your credit union. We’ll discuss Vizo Financial’s share account options, what many credit unions are investing in today and how strategies will evolve for a flat rate curve and a Fed that remains on hold. In addition, we’ll do a yield comparison to see how different fixed income investments would be advantageous in a variety of scenarios. Just because monetary policy is static doesn’t mean your portfolio has to be. Join us for this session to keep your strategy strong!

This webinar is designed for credit union staff responsible for managing the credit union’s investment portfolio or anyone wishing to learn more about portfolio strategies.

View Webinar Recording | Webinar Handout (PDF)

Lending

Growing Commercial Services in 2021 and Beyond

Larry Middleman, President/CEO & Founder, CU Business Group
June 17, 2021

Over the past year credit unions have stepped up to help members and local businesses through Paycheck Protection Program loans and other services. As the country begins to open back up, what should credit unions be offering now and going forward?

Join Larry Middleman, CU Business Group President/CEO & Founder, for a look at trends in the industry plus opportunities to serve small businesses and propel your commercial program forward.

View Webinar Recording | Webinar Handout (PDF)

Offer Education Loans to Your Members with Sallie Mae

Karie Bedford, Sallie Mae
April 28, 2021

Now is the time to start preparing for the rush of students - many of them your members - searching for education loans. As college tuition costs continue to rise, more students are in need of private education loans to help fund the gap between financial aid and college expenses. With the Education Loans from Sallie Mae, in partnership with Vizo Financial, your credit union members can choose from three in-school repayment options to help them pay off their loans faster and save more money compared to the conventional private loan.

View Webinar Recording | Webinar Handout (PDF)

Sallie Mae Education Loan Refresher

Karie Bedford, Sallie Mae
April 21, 2021

If your credit union is on the Sallie Mae education loan program through Vizo Financial and would like a refresher on the program prior to the rush of student loan season, this 30-minute webinar is for you. Join Karie from Sallie Mae as she provides a refresher course on the Sallie Mae Education Loan products and demonstrates the marketing resources available to your credit union.

View Webinar Recording | Webinar Handout (PDF)

Driving Your Lending Pipeline

Geoff Johnson, President/COO, CU*Answers
December 2, 2020

Driving your lending factory has become increasingly challenging. It requires you to stay top of mind when your members are looking for a loan, and being there at just the right time in their decision making process. Questions you should ask yourself include: Do members know what you offer? Is it an easy process for a member to get a loan with your credit union? What technology can help the credit union be a more effective lender… and can we afford it? Is the credit union missing any low hanging fruit in your existing membership? What new tactics/products are being deployed successfully at other credit unions? This webinar is meant to introduce some tactics that can help you increase your loan portfolio.

View Webinar Recording | Webinar Handout (PDF)

Commercial and Consumer Lending: Tricks of the Trade

Melanie L. Vanderau, Esq., Mette, Evans & Woodside
September 10, 2020

Once a loan is approved and underwritten, how does a lender protect itself? No matter how credit-worthy a borrower can seem on the front end, a lender should always prepare for the worst when it’s in the best position to protect itself – at the beginning, before anything goes wrong. The best way to do this is know how to document the transaction in a way that covers all the bases for the lender. Learn the best ways to mitigate lending risk from the perspective of an attorney with lending experience in both a commercial and consumer context on the front-end (documentation) and back end (collection).

View Webinar Recording | Webinar Handout (PDF)

Liquidity

Liquidity Options for Credit Unions

Scott Wood, portfolio strategist, Vizo Financial
June 24, 2020

It doesn’t matter if liquidity is tight or in excess. Your credit union still needs options to manage the level of liquidity within your institution, right? But how do you determine which solutions would work best for you? Are there liquidity trends you should be aware of before making a decision? Find out about all of these things and more in this session! Join portfolio strategist, Scott Wood, to learn more about the current liquidity landscape and how to use various options to your benefit.

View Webinar Recording | Webinar Handout (PDF)

Liquidity Management in a Pandemic Crisis

Lisa Boylen, senior ALM consultant, Vizo Financial
April 21, 2020

Despite stronger liquidity, liquidity risk remains a 2020 NCUA supervisory priority. In this session, we’ll review NCUA expectations for liquidity, as well as sound practices for an effective liquidity management program.

This webinar is for credit union staff who handle the institution’s ALM and balance sheet management responsibilities or anyone who wants to learn more about liquidity management.

View Webinar Recording | Webinar Handout (PDF)

Payments

Spring Refresher for the Resource Center

Meghan Murphy, resource center expert
Trae Turner, resource center expert

June 8, 2021

Spring is a great time to refresh our memories on all the wonderful features and functionality of the bill payment Resource Center. The bill payment Resource Center is stocked full of items your credit union can use for marketing and communication materials to get your members to enroll in online bill payment and keep them using your service. And it’s easy to get started! Join our Resource Center experts, as they spring into action and demo the latest and greatest customizable email campaigns and more.

View Webinar Recording | Webinar Handout

2021 ACH Rule Changes and Updates Webinar

Jessica Lelii, EFT specialist, AAP, Vizo Financial
January 20, 2021

It’s that time of year, time to review the upcoming rules changes for ACH. Nacha Operating Rules need to be followed by all financial institutions who process ACH transactions. This webinar will provide the details your credit union needs to stay informed on the ACH payment requirements and remain in compliance with all the changes in 2021. Join Jessica as she reviews current and upcoming Nacha rules.

View Webinar Recording | Webinar Handout

How to Navigate the Death of a Member

Melanie L. Vanderau, Esq., Mette, Evans & Woodside
September 3, 2020

You’ve received a call from a family member or maybe an estate attorney, read a member’s obituary in the paper or been informed that a member has passed away. What happens next? This presentation will help you navigate the process of the changed relationship, which is now with your member’s estate. During this session, we’ll consider the following issues and questions: When can your institution pay checks presented against the account? What happens with recurring, pre-authorized ACH transactions? What if there are outstanding loans? Can you exercise the right of set-off? Who is authorized on behalf of the estate? What if the deceased was an authorized signer on a business account? If the deceased was a prolific borrower or depositor, there can be significant risk to a financial institution, especially if heirs are fighting (which they often do). This presentation will give you tips to navigate this process.

View Webinar Recording | Webinar Handout

Automated Clearing House Transactions: (Almost) Everything you Ever Wanted to Know

Melanie L. Vanderau, Esq., Mette, Evans & Woodside
August 27, 2020

Want to gain a better understanding of ACH? This webinar will do it! Learn all about the Automated Clearing House Network and the processes behind it, including Nacha Rules and other applicable regulatory requirements. What types of payments are processed via ACH, and how are these payments processed? What’s the difference between a debit transaction and a credit transaction? Who are the involved parties? And the key question: What happens if something goes wrong? ACH transactions may seem complex, and the goal of this presentation is to demystify the process with helpful, practical information.

View Webinar Recording | Webinar Handout

Explore the Benefits of PayMōli

Eric Dotson, executive vice president, Aptys Solutions
Aaron Russ, product manager, MY CU Services

May 26, 2020

Join us for this webinar to explore the features and functionality of MY CU Services’ newest solution, PayMōli. PayMōli is a brandable P2P app that's safe, easy to implement, and cost effective. With PayMōli, it’s simple for your credit union members to send money to anyone, anytime, using their iOS or Android smartphone or tablet. We’ll also walk through a live demonstration of the PayMōli app.

This session is designed for credit unions interested in learning more about MY CU Services’ P2P solution, PayMōli.

View Webinar Recording | Webinar Handout

Decoding ACH Return Codes Webinar

Jessica Lelii, product manager, EFT, AAP, MY CU Services
May 13, 2020

ACH returns are a typical part of every credit union’s day-to-day tasks. But do you ever wonder to yourself, “um…what return code is this again?” It’s ironic, isn’t it? Here we are, trying to decode the codes we need to use to return an ACH payment. The truth is, they can be a bit confusing sometimes. Not to worry, though, because this session is meant to provide you with a better understanding of return codes so you don’t have to second guess yourself every time.

This webinar is designed for ACH professionals, ACH operations staff, AAPs or anyone who wishes to learn more about ACH.

View Webinar Recording - 1 hour 15 min | Webinar Handout

2020 ACH Rule Changes and Updates Webinar

Jessica Lelii, EFT specialist, AAP, MY CU Services
January 23, 2020

It’s that time of year, time to review the upcoming rules changes for ACH. NACHA Operating Rules need to be followed by all financial institutions who process ACH transactions. This webinar will provide the details your credit union needs to stay informed on the ACH payment requirements and remain in compliance with all the changes in 2020. Join Jessica as she reviews current and upcoming NACHA rules.

This webinar is designed for ACH professionals, ACH operations staff, AAPs or anyone who wishes to learn more about ACH.

View Webinar Recording | Webinar Handout

People Development

A New Collaborative Healthcare Initiative

Jesse Kohl, president, InterLutions
Ryan Staub, credit union practice, Lockton
David Earle, chief revenue officer, WellNet Healthcare

July 20, 2021

Vizo Financial is excited to offer a new collaborative healthcare solution for credit unions through our CUSO partner, InterLutions. By leveraging the collaborative spirit and collective buying power of credit unions, we can deliver enhanced benefits to our employees at lower costs. Now more than ever we need to work together to bend the curve of rising medical insurance costs.

This webinar is designed for staff responsible for employee benefits within your credit union, or anyone wishing to learn more about healthcare.

View Webinar Recording | Webinar Handout (PDF)

Global Regulatory Advocacy

Andy Price, SVP of Global Advocacy for the World Council of Credit Unions
April 20, 2021

Join Andy Price, SVP of Global Advocacy for the World Council of Credit Unions (WOCCU), as he provides an overview of international regulatory standards and how they impact credit unions in the United States. He’ll also discuss the current regulatory environment surrounding global payments, sustainable financing and privacy and open banking. Andy’s presentation will examine why the credit union movement in the United States should care about these current issues across the world.

View Webinar Recording | Webinar Handout (PDF)

Drive Down Healthcare Costs Through Volume and Collaboration

Jesse Kohl, President, InterLutions
March 3, 2021

Vizo Financial’s partner, InterLutions, continues to build collaborative healthcare models to help credit unions reduce risk, recruit talent and drive down medical insurance costs. Join us to learn more about the unique group solutions available from InterLutions through its innovative I-Care service, including an Insurance Captive and an Association Health Plan. The CUSO will also highlight the latest I-Care solutions that help credit unions pool their resources to spread the risk of high-cost claims.

View Webinar Recording | Webinar Handout (PDF)

Onboarding in a Box Webinar Series

Jeanne Heath, learning and engagement champion, Vizo Financial

First Impressions
October 22, 2020

You never get a second chance to make a first impression and the first impression begins the moment a candidate interacts with your credit union. Session one will give you plenty of ideas, examples and templates that can help you hit it out of the park from the moment a candidate interacts with your website to the end of the first day!

View Webinar Recording | Webinar Handout (PDF)

Difference Makers
October 28, 2020

Day two is even more important than day one! What will I be doing, who will I be working with, how will my work be measured, how will I learn my job, how do I fit into this team? These are all questions that need to be answered. Session two will include a roadmap for setting expectations and providing regular feedback. Checklists and suggested training plans as well as tips for a successful virtual onboarding program will also be included. Attention to the details makes all the difference!

View Webinar Recording | Webinar Handout (PDF)

Long-Term Impact
November 4, 2020

Nearly 1/3 of the people in their current job for less than 6 months are already looking for a new job! Too much time and money go into the hiring and training process to watch it walk out the door so quickly! Session three will include information on continuing to keep employees engaged, the importance of feedback and measurement as well as the “secret sauce” that leads to sustained success! This session will also include tips for making your onboarding program virtual.

View Webinar Recording | Webinar Handout (PDF)

Culture During a Time of Transition

Jeanne Heath, learning and engagement champion, Vizo Financial
July 21, 2020

We are certainly going through a time of tremendous transition right now. It’s happening in our world, in our work and in our families. And even if global events were not front and center right now, transition happens every day in big and small ways. The more we understand the process and the needs of those going through transition, the better we can be at processing our own response and supporting others in their journey. Join Jeanne as she explores the impact culture has during times of transition.

View Webinar Recording | Webinar Handout (PDF)

Moving from Boss to Coach Webinar

Joe Bertotto, chief culture officer, Vizo Financial
July 14, 2020

Today more than ever a manager needs to be a coach to their employees. Gallup research shows that only 23% of employees strongly agree that their manager provides them with meaningful feedback, and only two in 10 strongly agree that their performance is managed in a way that motivates them to do outstanding work.

Coaching goes beyond showing someone how to perform a task. It’s about investing in a person to improve their life, while improving their performance. In this webinar, Joe will provide practical strategies and tactics to accomplish this. Effectively coaching team members means greater levels of commitment and productivity, which is a benefit to any credit union.

View Webinar Recording | Webinar Handout (PDF)

Leveraging Data and Technology to Reduce Healthcare Friction

Matt Sweeney, Credit Union Practice, Lockton
Ryan Staub, Credit Union Practice, Lockton
Jesse Kohl, President, InterLutions

March 5, 2020

The average medical insurance premium that families paid in the U.S. in 2018 increased 71% over the past decade, and the trajectory of healthcare costs over the next ten years will continue to rise at an even faster pace. Learn about healthcare claims data reports that HR departments can leverage to reduce cost and friction associated with offering competitive benefits to employees. In studying the trends of nearly 30 credit unions and over 7,500 insured credit union member lives, InterLutions has proven that credit union employee medical insurance claims outperform other industries on a per-employee per-year (PEPY) basis. HR departments can use claims data reports, PEPY trends, and other forecasting metrics to negotiate better pricing from insurance carriers. Through collaboration, data, and technology, credit unions can provide employees with a better benefits experiences.

This webinar is designed for staff responsible for employee benefits within your credit union, or anyone wishing to learn more about healthcare.

View Webinar Recording | Webinar Handout (PDF)

Risk Management

Arming Up for Elder Financial Abuse

Cindy Hagan, compliance administrator, Vizo Financial
June 15, 2021

They say age is just a number. But for scammers, age is an opportunity to pray upon a person’s vulnerabilities. That’s why older individuals are most at risk for financial exploitation, and it costs millions (yes, millions) of dollars per year in losses for these individuals. You may be wondering what your credit union can do to help your members fight back against elder financial abuse. That’s what this session is all about! Cindy will walk you through the most common signs, schemes and suspects to help your staff and your members armor up against elder financial abuse.

View Webinar Recording | Webinar Handout (PDF)

KUMBAYA! Bringing Together Risk, Compliance and Other Business Units

Michael Berman, CEO, Ncontracts
February 9, 2021

Where does the responsibility of risk managers end and business unit managers, including compliance, begin? The answer is different at every credit union, but there’s one thing that’s non-negotiable: The overlap ensures everyone has a part to play.

During this presentation we’ll explore how to structure leadership to ensure different departments and business lines work together to aid risk management.

Join us as we discuss best practices for creating a harmonious, continuous, and streamlined risk management program that actively interfaces with all relevant areas.

View Webinar Recording | Webinar Handout (PDF)

Defending Your Data with Information Security Risk Assessments

John Cuneo, information security director, Vizo Financial
August 11, 2020

When hackers look at credit unions, they see one thing – lots and lots of useful data, ready for the taking. Financial institutions have a giant bullseye on their backs and it’s easy to see why. Account information, credit card numbers and personal identifiers are part of your everyday business. Hackers want that information, so your institution needs to be ready to protect it. The first step? Performing an information security risk assessment (ISRA).

But wait…what does an ISRA entail and how can your credit union prepare? Join John Cuneo as he goes over the basics of ISRAs and how you can use the assessment to defend your data against hackers.

This webinar is designed for all staff who are responsible for information security and/or risk management within your credit union, or anyone wishing to learn more about information security risks.

View Webinar Recording | Webinar Handout (PDF)

Social Engineering: Threats & Defense

Mike Bechtel, information security analyst, Vizo Financial
Robert Gentry, information security analyst, Vizo Financial

May 28, 2020

Five seconds. That should be all the time it takes for your staff to recognize a social engineering scam. Sometimes, that isn’t always the case though. Social engineering has become so widespread and sophisticated, it’s sometimes hard to know the difference between what’s real and what’s not. But that’s what security awareness training is for, right? Through this webinar, we’ll help you learn about the threats of social engineering, what steps you can take to defend your credit union against scams and why security awareness is key to that defense.

View Webinar Recording | Webinar Handout (PDF)

Managing Coronavirus Risks Department-by-Department for Credit Unions

Michael Berman, Founder and CEO, Ncontracts
March 24, 2020

As the coronavirus spreads across the globe, you must assess the risks of the pandemic and what it could mean for your institutions. From sick staff and IT systems to fluctuating financial markets and the need to maintain critical functions, FIs need to consider how COVID-19 will impact each major department and business line.

During this webinar, Ncontract's Michael Berman will discuss how to assess the operational risks coronavirus poses to your institution.

(opens in a new tab)Watch Webinar

Technology

Meet CUaxis and CU*Answers

Rodney May, chief engagement officer, Vizo Financial
Chris Smigiel, national sales manager, CU*Answers

April 27, 2021

You know what’s so great about our movement? We all have the same last name…credit union. That means we’re all members of the same community, one where we can support and uplift each other through collaboration. This collaboration is the very reason why Vizo Financial and MY CU Services created CUaxis and CUaxis collaboration starts with core. Back in 2020, we partnered with CU*Answers for their CU*base core processing system. It’s time to start collaborating.

Please join us to learn more about CUaxis and CU*Answers. This 90-minute webinar will provide a quick introduction to CUaxis and CU*Answers. It will explore what it means to partner with a 100% credit union owned core processing CUSO and will review the technical capacities of the CU*Base core system.

View Webinar Recording

Share Draft Rewards Program Webinar

David DeFazio, partner, StrategyCorps
February 10, 2021

Generate more fee income for your credit union while providing more savings and rewards for your members. Sound too good to be true? Vizo Financial has partnered with StrategyCorps to offer a share draft rewards program that does just that! In this session we will walk through a live demonstration of the rewards program and how it works.

View Webinar Recording

What to Consider When Changing Core Providers

Scott Collins, EVP – national sales and marketplace relationships, CU*Answers
December 10, 2020

Selecting a core provider is no small task. It requires you to ask lots of questions, do your research, document your current core’s perceived shortcomings and anticipate credit union’s and members’ needs both now and in the future. You must consider the following: what solutions are necessary for the credit union’s daily processing, what tools are available to help your self-service members, whether the processor has the resources to support your credit union’s needs/size and whether the solution is cost-effective for your credit union, among other things. And while there’s no doubt that it is a rigorous process, this webinar is meant to take some of the stress out of it.

View Webinar Recording | Webinar Handout (PDF)

If you require a written transcript for the audio portion of any of our webinar recordings, please contact us at marketing@vfccu.org and we will provide that upon request.

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