Missed an event? That's okay. We've got you covered.
We realize that sometimes schedules don't allow you to attend every event you wish. So as a service to our members, we're providing archived recordings and presentation materials from events in the past year. If you have any questions, please feel free to contact us at marketing@vfccu.org.
Asset liability management is defined as a practice used by financial institutions to mitigate financial risks resulting from a mismatch of assets and liabilities. Regulation requires credit unions to have an interest rate risk policy and an effective interest rate risk management program.
Join Melissa Scott, VP, ALM Services, as she explores the ALM services available to your credit union through Vizo Financial.
View Webinar Recording | Webinar Handout (PDF)
Who is the chief in charge when it comes to balancing your credit union's capital? Be careful before you answer because it's not any single person. It's a culmination of daily decisions at your credit union. Your ALM model helps you to navigate these decisions and find your true north when it comes to capital planning and developing your credit union's budget and strategic plan. This session will cover how you can effectively manage and monitor your net worth by using the ALM model to guide your strategic planning, establish meaningful policy limits and acknowledge your risks.
View Webinar Recording | Webinar Handout (PDF)
Possible rate hikes in 2022? Yes, it’s definitely on the table according to the Federal Reserve. But now, after sailing aimlessly through a storm of low rates and uncertain finances, credit unions are feeling apprehensive. The storm may be shifting directions, so how can we straighten the course and navigate the still choppy seas? The answer is simple…by understanding balance sheet risks and planning accordingly. Join Lisa as she discusses how to utilize your ALM model effectively and reviews the best strategies for both expected and unexpected rate environments.
View Webinar Recording | Webinar Handout (PDF)
Similar to a tune-up we perform on our vehicles, an ALM tune-up ensures our model and associated processes are operating at their full performance potential. With earnings under pressure and lower capital ratios, it is more important than ever for your ALCO to receive the best information possible to assist in making key strategic decisions. It also helps with upcoming regulatory exams. After you have tested and oiled your ALM engine, you’ll be ready to confront the primary issues going into 2022.
View Webinar Recording | Webinar Handout (PDF)
Since the pandemic, we’ve seen deposits surge, excess cash build and pressure on net interest income rise. In this session, we’ll explore dynamic ALM modeling and how it expands our ability to see the possible outcomes of business strategies. This shift in model perspective will give you the tools and understanding to help make better business decisions for improved earnings and capital.
View Webinar Recording | Webinar Handout (PDF)
Have you ever wondered why we spend so much time and money on managing interest rate risk? Join us for an overview of the U.S. banking system to discover why ALM is important and what historical events caused the origination of the reports we still use today. Once you understand why we do what we do, regulatory reporting will take on a whole new meaning that is beneficial to your credit union.
This webinar is for credit union staff who handle the institution’s ALM and balance sheet management responsibilities or anyone who wants to learn more about ALM.
As the budgeting season swiftly approaches, and the intricacies of forecasting under CECL pose greater challenges than ever before, numerous clients have turned to us for guidance. We understand the intricate complexities and uncertainties that accompany the budgeting process. ARCSys is here to walk you through and help you with your institution's CECL budgeting strategy for 2024.
View Webinar Recording | Webinar Handout (PDF)
This educational opportunity will feature Mike Umscheid, a seasoned expert who will discuss the purpose of quantitative and qualitative factors under the Current Expected Credit Loss (CECL) standard. This webinar will delve into the key differences between the Q-Factor methodologies of CECL and the Incurred Loss Model (ILM), as well as how these differences impact the selection, adjustment and documentation of historical data.
View Webinar Recording | Webinar Handout (PDF)
Are you counting down to the official implementation of the new CECL rule? It may be right around the corner, and you may have already poured a lot of time and research into your preparations, but that doesn’t mean there isn’t still more to learn. Like anything else, CECL is bound to evolve and make accommodations for a financial future that we have yet to experience. What your credit union can do to be ready for any changes that come about is to educate your staff on and incorporate best practices for CECL. Join us as we discuss some of the most useful best practices you can implement now and use to your advantage as CECL transforms in the future.
View Webinar Recording | Webinar Handout (PDF)
Troubled debt restructuring (TDR) accounting is changing, as well as disclosures for CECL. On March 31, 2022, the Financial Accounting Standards Board (FASB) issued an accounting standards update, which eliminates the TDR accounting model for creditors that have already adopted the current expected credit loss (CECL) model. The decision to eliminate the TDR accounting model is in response to feedback that the allowance under CECL already incorporates credit losses from loans modified as TDRs. So what does all this mean for your credit union? Join Mike Umscheid as he explains what TDR disclosures are and their new requirements.
View Webinar Recording | Webinar Handout (PDF)
For those institutions that have adopted CECL, there are two models that are primarily being used to calculate the CECL allowance. The webinar will focus on best practices for the most used models under CECL and the benefits and costs of these models.
View Webinar Recording | Webinar Handout (PDF)
Vizo Financial partnered with ARCSys Technologies to help credit unions take on the complexities of the new current expected credit loss (CECL) ruling set forth by the Financial Accounting Standards Board (FASB).
View Webinar Recording | Webinar Handout (PDF)
Since the WARM method was reviewed by the Financial Accounting Standards Board (FASB), many institutions have looked at making this method the primary method for their CECL calculation.
View Webinar Recording | Webinar Handout (PDF)
As Banks and larger institutions move to adopt CECL, they are identifying obstacles and issues in the process. This webinar will focus on three key areas and specific model considerations listed below:
View Webinar Recording | Webinar Handout (PDF)
This session will cover three key CECL topics concerning the removal of "Impaired Loans Concept" and transitioning to the Collateral Dependent Concept as well as converting impaired loans and PCD loans when adopting CECL.
View Webinar Recording | Webinar Handout (PDF)
Please join Vizo Financial’s CECL partner Michael Umscheid, president/CEO of ARCSys as he discusses the basic requirements of CECL and provides an update to CECL since the standard was issued. This webinar will also examine the timeline on how long it took public companies to adopt CECL.
The last few years have held a lot of changes in the economy, including multiple rate hikes from the Fed. June 2023 marked the first time since January 2022 that the Fed didn't raise rates, but instead put a pause on them. From this recent pause on rates to the debt ceiling legislation and a looming recession, it's understandable why the question on most people's minds might be: what is in store for the rest of 2023? In an effort to help you find your financial footing, Scott Wood is providing an update on the current economy and what to expect for the rest of 2023 with regard to rates, the Fed and the overall economy.
View Webinar Recording | Webinar Handout (PDF)
Liquidity is complicated these days. So many factors are leading to a rapid tightening of liquidity — the likes of which we haven't seen for some time. But that doesn't mean there aren't options available to your credit union. It just means your financial team will need to spend some time researching and building the liquidity lineup that works for you. We'll touch on some of the options you might consider for your lineup, including selling investments, various borrowing options (including the Fed's new Bank Term Funding Program), SimpliCD issuance and selling loans — just to name a few.
View Webinar Recording | Webinar Handout (PDF)
Based on recent events, Vizo Financial will be hosting a webinar on Tuesday, March 21, 2023, at 2:00 p.m. ET to give a live update on the Corporate's financials, provide an overview of the Federal Reserve's Bank Term Funding Program (BTFP) and answer any questions you may have. It will be hosted by our president/CEO, David Brehmer; chief investment officer, Fred Eisel; and chief credit officer, Tim Sustak.
View Webinar Recording | Webinar Handout (PDF)
Ok, we'll say it…today's economic landscape is a little complicated. What else would you expect when you mix together inflation, Fed policy, global unrest and the lingering effects of a pandemic? Despite the cocktail of uncertainties and logistics, Scott Wood, Vizo Financial's portfolio strategist, is taking a wholistic look at the markets and the data to paint a picture of what the economy may have in store for credit unions, as well as their balance sheets.
View Webinar Recording | Webinar Handout (PDF)
The Fed has been very aggressive in tightening monetary policy, by increasing overnight rates to close to 3% and beginning to allow their balance sheet to shrink. The markets continue to debate how far the Fed will go in trying to control inflation, and if their aggressive stance puts the U.S. economy in a recession. Join Fred as he provides an update on the current economy and what to expect in 2023 with regard to rates, the Fed and the overall economy.
View Webinar Recording | Webinar Handout (PDF)
It’s been a while since we’ve operated in a rising rate environment, let alone one that is also battling inflation and residual effects of a global pandemic. Needless to say, investments might look a little different now than they have in years (or maybe even ever). Now that the Fed has announced their intentions to raise rates at a steady pace over the next couple years, it’s time to prepare your portfolio and make changes to your investment strategy. Scott Wood, Vizo Financial’s portfolio strategist, can help you get started on the right path and shed some light on how to invest smartly in this unique rising rate environment.
View Webinar Recording | Webinar Handout (PDF)
With the current rate environment, many credit unions are looking to diversify their investment portfolio with mortgage-backed securities (MBS). Mortgage-backed securities offer institution investors a variety of options and benefits your credit union may want to consider. Join Fred Eisel in this session to learn more about MBS and how they may be a suitable addition to your credit union’s investment portfolio.
View Webinar Recording | Webinar Handout (PDF)
You know that feeling you get when you’re going downhill on a roller coaster? It’s a rush of chaos with a touch of uncertain fear as you wonder “what happens next”? Well, we’re definitely on the downhill side of rates and investment options, and the ride is starting to become very uncertain. The pandemic has caused a lot of that same chaos in the realm of credit union finance, and it’s left a lot of us wondering what happens next? How will we be able to build our investment portfolio back up? This session, led by portfolio strategist, Scott Wood, will address all those questions and more by looking at the current and projected financial landscape, and what types of investments might help your credit union ride out the twists and turns of this roller coaster so you can stay on track.
Now is the time to start preparing for the rush of students - many of them your members - searching for education loans. As college tuition costs continue to rise, more students are in need of private education loans to help fund the gap between financial aid and college expenses. With the Education Loans from Sallie Mae, in partnership with Vizo Financial, your credit union members can choose from three in-school repayment options to help them pay off their loans faster and save more money compared to the conventional private loan.
View Webinar Recording | Webinar Handout (PDF)
Over the past year credit unions have stepped up to help members and local businesses through Paycheck Protection Program loans and other services. As the country begins to open back up, what should credit unions be offering now and going forward?
Join Larry Middleman, CU Business Group President/CEO & Founder, for a look at trends in the industry plus opportunities to serve small businesses and propel your commercial program forward.
View Webinar Recording | Webinar Handout (PDF)
Driving your lending factory has become increasingly challenging. It requires you to stay top of mind when your members are looking for a loan, and being there at just the right time in their decision making process. Questions you should ask yourself include: Do members know what you offer? Is it an easy process for a member to get a loan with your credit union? What technology can help the credit union be a more effective lender… and can we afford it? Is the credit union missing any low hanging fruit in your existing membership? What new tactics/products are being deployed successfully at other credit unions? This webinar is meant to introduce some tactics that can help you increase your loan portfolio.
View Webinar Recording | Webinar Handout (PDF)
Once a loan is approved and underwritten, how does a lender protect itself? No matter how credit-worthy a borrower can seem on the front end, a lender should always prepare for the worst when it’s in the best position to protect itself – at the beginning, before anything goes wrong. The best way to do this is know how to document the transaction in a way that covers all the bases for the lender. Learn the best ways to mitigate lending risk from the perspective of an attorney with lending experience in both a commercial and consumer context on the front-end (documentation) and back end (collection).
Is it better to ask permission or forgiveness? In the ACH Network, always ask permission. Join this educational session to learn more about the differences between properly initiated reversals and return request situations.
View Webinar Recording | Webinar Handout (PDF)
Do you wish you were more exceptional at handling exceptions? During this session, we'll discuss the most frequently asked questions regarding share draft, card, and ACH exceptions.
View Webinar Recording | Webinar Handout (PDF)
All financial institutions must conduct an annual ACH audit. During this educational session, we will cover the NACHA Operating Rules' audit requirements that are specific to the receipt of ACH transactions that are needed for you to ace your RDFI ACH audit. We will emphasize areas of high risk to RDFIs including return timeframes, posting and exception processing.
View Webinar Recording | Webinar Handout (PDF)
Card disputes can take on a life of their own. There are dates to remember, credits in and out, chargeback rights, regulations…how does anyone stay on top of it? This session will give an in-depth look into the card dispute process from start to finish, with several examples of transactions and scenarios.
View Webinar Recording | Webinar Handout
Deepen your knowledge of the FedNow Service features and capabilities to prepare your credit union for 24/7/365 operations. Join Stephanie Miracle, director of FedNow product management, who will cover important operational topics that are top of mind for credit unions including release one features, reconcilement, accounting changes, reporting, liquidity management, fraud and risk mitigation and how to work with your service provider. Operations, technology and business development staff alike will find this webinar particularly valuable, as they consider tactical next steps to convert to always-on payment operations.
View Webinar Recording | Webinar Handout
Does your institution know your rights and obligations regarding micro-entries and prenotifications? In this session, we will explore the proper initiation and handling of micro-entries and prenotes. Properly handling these items can help to reduce the number of future exception items and future headaches.
View Webinar Recording | Webinar Handout
The rules and regulations that govern the U.S. payments systems exist to protect both financial institutions and their account holders — and there are so many of them! This is your opportunity to learn about how the rules and regulations for ACH, checks, cards and wire transfers intersect or diverge.
View Webinar Recording | Webinar Handout
The improper handling of Death Notification Entries (DNE), Government Reclamations and Garnishments can expose financial institutions to potential significant dollar losses. This session will cover the proper procedures for handling ACH Government Reclamations and the garnishment of accounts receiving federal government ACH benefit payments.
View Webinar Recording | Webinar Handout | Webinar Q&A Handout
With so many options for faster payments, how do you choose what is the right option for you? In this session, we'll explore the myriad of new and emerging payment types/networks and discuss the steps your institution should take to keep up!
View Webinar Recording | Webinar Handout
Let's get a jump on 2023! The ACH Network is constantly evolving and updating the Rules. Join us to hear what's happening in 2023 and the steps your organization needs to take to be prepared.
View Webinar Recording | Webinar Handout
International ACH Transactions (IAT) have specific handling requirements which are mandated by the Nacha Operating Rules and OFAC. This session will give you step by step procedures on how to handle your IAT entries, focusing on suspect and return entries. Proper handling of IATs can save your financial institution time and money along with minimizing your risk.
View Webinar Recording | Webinar Handout
Will your organization be ready to capitalize on instant payments when the FedNow Service arrives in 2023? This service will enable financial institutions and other service providers to offer innovative instant payments solutions that support a broad range of transaction types and use cases for businesses and consumers alike. Join Joni Hopkins, vice president of Federal Reserve Financial Services, to learn about the FedNow functionality, use case opportunities and research on U.S. instant payments demand. Plus, learn about resources available today to help your organization embrace instant payments transformation with an actionable strategy for FedNow Service implementation.
View Webinar Recording | Webinar Handout
Some of the most common ACH questions pertain to consumer person-to-person (P2P) transfers via the ACH Network. Most often, questions have to do with fixing something that went wrong. These problems include fraud, incorrect account numbers and buyer’s remorse, all of which can result in financial losses for your organization.
View Webinar Recording | Webinar Handout
With Nacha's new WEB debit account validation rule in place, RDFIs can expect to see an increase in the number of micro-entries and prenotes received. Does your institution know your rights and obligations? In this session, we will explore the proper initiation and handling of micro-entries and prenotes. Properly handling these items can help to reduce the number of future exception items and future headaches.
View Webinar Recording | Webinar Handout
This educational session will explore the different prepayment and charge-off metrics available and how these metrics generally evolve over the life of different kinds of loans. In addition, Doug will discuss what prepayment and charge-offs have looked like over the past two (tumultuous) years in the credit union space.
View Webinar Recording | Webinar Handout
Consumers have shown that they love to buy and pay for services on a subscription basis (think Amazon Prime, Netflix, Costco and Spotify). Nearly every major industry dealing directly with consumers has adopted this pricing model… except the banking industry.
With the industry’s "revenue recession" due to a net margin squeeze, declining overdraft revenue, and cannibalized debit interchange revenue (by alternative payment methods), financial institutions are looking for new ways to generate consumer-friendly revenue instead of just increasing their fees.
View Webinar Recording | Webinar Handout
Are overdrafts over?
That’s the one question on the mind of every financial institution. And even if they aren’t over, overdrafts aren’t going to make a comeback. This leads to other questions credit unions may be pondering, as nearly every week, there’s news of financial institutions changing their stance on overdrafts. Join retail banking expert Dave DeFazio as he explores what financial institutions can do to survive and thrive during the impending revenue recession.
View Webinar Recording | Webinar Handout
Are you feeling the pressure to make changes to your overdraft and NSF programs, including lowering or eliminating fees? What does the future hold for financial institutions as legislators look to crack down on “exploitative and excessive” overdraft fees? As more and more financial institutions are evaluating their options, now is the time to see how DoubleCheck’s patented solution can make a difference at your credit union.
View Webinar Recording | Webinar Handout
If 2021 taught us anything, it's that the world of faster, digital payments is here to stay and will continue to evolve. With FedNow on the horizon and P2P becoming a standard method of payment, is your credit union ready for this new and growing payments world? During this education session, Jessica will discuss a variety of faster payments including Same Day ACH, P2P and FedNow.
The evolution of the American workplace has been extensive – with the move from in-office cubicles to home offices and the transition from hierarchical leadership to servant leadership. But, perhaps, the most significant change has been to the way we perceive and acknowledge the identities and beliefs of our colleagues through the idea of diversity, equity and inclusion (DEI). Since embracing DEI as the eighth cooperative principle, credit unions have strived to create workplaces that are equitable and welcoming to all, no matter their gender, religion, sexual preferences, race and so on…and it’s a movement that is only growing stronger. In this session, Vizo Financial’s resident DEI expert, Erin Doan, will take a look at the many ways credit unions can continue to incorporate and emphasize DEI in the workplace now and for years to come.
View Webinar Recording | Webinar Handout (PDF)
One capability that separates leaders from others is vision – being able to set a clear direction and lead people there by keeping everyone focused on it. While some leaders are naturally more effective at this than others, creating a vision does not require mystical powers. It is within the grasp of all who lead.
View Webinar Recording | Webinar Handout (PDF)
Why does every makeover have to be “extreme”? I guess the title “Modest Makeover” or “Subtle Shifts” just doesn’t bring in the same audience, huh? You don’t have to tear down the walls and scrap the entire building to create a fresh start, a new perspective and an environment that everyone is drawn to. “Modest Makeover” might not be a powerful title, but lasting, impactful change can come from small, meaningful choices.
View Webinar Recording | Webinar Handout (PDF)
At work, many of us feel unsure of ourselves during the course of a day. Situations arise which have us questioning how we handled an interaction, completed a transaction, or answered a question. Beyond the technical component, there is the emotional aspect that leaves us doubting and feeling slightly incompetent. We are weakened, not strengthened. When we feel weak, we’re not as productive because we can hesitate and second guess ourselves before, during and after taking action. Many times weakened employees distract colleagues with their need to replay scenarios and justify their actions. The antidote is to look for ways to proactively strengthen our confidence and the confidence of others, so we are immune to self-doubt and internal criticism.
View Webinar Recording | Webinar Handout (PDF)
Small credit unions and their employees continue to pay more for health insurance while the carriers continue to profit. Big insurance brokers struggle to scale down and deliver competitive products to small credit unions. Small insurance brokers often deliver un-tailored products that don’t fit the needs of small employers.
View Webinar Recording | Webinar Handout (PDF)
"As human beings, our job in life is to help people realize how rare and valuable each one of us really is, that each of us has something that no one else has or ever will have...It's our job to encourage each other to discover that uniqueness and to provide ways of developing its expression." These are the wise words of Mister Rogers, an icon of kindness and acceptance and, of course, everybody’s favorite neighbor.
View Webinar Recording | Webinar Handout (PDF)
Leadership, by definition, takes people to places they haven’t been before. While we may have many changes taking place in our credit union, how many are meaningful? Meaningful change impacts employees, the organization and our members in positive ways. Meaningful change requires a long-term vision, alignment and action. This magical combination is difficult to properly execute, but when done well, it has the power to transform lives. Join Vizo Financial’s chief culture officer, Joe Bertotto, as he provides insight into effectively creating change that has the power to truly make a difference.
View Webinar Recording | Webinar Handout (PDF)
Over the last 38 years, authors Jim Kouzes and Barry Posner have been researching the art and science of leadership by interviewing managers on their personal best leadership experience. Based on data from over 7,000 interviews, they have developed a framework that leaders can use as an operating system to create a positive work environment and engage their teams.
View Webinar Recording | Webinar Handout (PDF)
“I’m so glad I made the decision to join this company.” This phrase is music to our ears, and in the best environments, is a tune repeated frequently by employees. A solid onboarding program is the foundation for this continuous melody! This three-part webinar series will provide you with essential information and resources for every stage of the onboarding process, starting from the moment the application is completed and continuing through the first 90 days and beyond.
2022 Onboarding in a Box Recourse Guide (PDF)
First ImpressionsView Webinar Recording | Webinar Handout (PDF)
Difference MakersView Webinar Recording | Webinar Handout (PDF)
Long-Term ImpactView Webinar Recording | Webinar Handout (PDF)
We all know growth is vital to the success of our organizations, but achieving growth in today’s environment can be challenging. Credit unions today face many issues such as declining fee income and interest income, regulatory hurdles, industry consolidation, economic and political uncertainty, and tough competition. In such an environment, how can you continue to provide value to your members?
View Webinar Recording | Webinar Handout (PDF)
Everyone dreads coming to work when there’s drama, negativity and tension. As a leader, your role is to minimize what drains the team of energy and fill it with inspiration and motivation to drive commitment and performance. We all know that negativity impacts productivity. There’s no question it needs to be fixed, but how?
View Webinar Recording | Webinar Handout (PDF)
Our industry is evolving, and credit unions must innovate and adapt to succeed. Fintechs help expand product offerings while providing an enhanced member experience. Join John Dearing for this enlightening session on “Fintech Partnerships,” and set your credit union up for successful growth.
View Webinar Recording | Webinar Handout (PDF)
Join the Worldwide Foundation for Credit Unions (WFCU) for a fireside chat-style conversation about DEI from two Caribbean credit union colleagues as they share their unique perspectives on the sector's efforts to advance diversity, equity and inclusion inside and out of Caribbean credit unions. We invite audience participation to share their perspectives back and forth to have an open, honest dialogue about the collective work to be done to advance DEI in credit unions worldwide.
View Webinar Recording | Webinar Handout (PDF)
Join Vizo Financial's chief culture officer, Joe Bertotto, as he discusses the importance of meeting regularly with your employees. Every manager will say they talk to their employees many times through the course of the week. While this is typically the case, these conversations usually center on two topics – the work at hand and discussions about things going on in the employee's personal life. Both of these are critically important, but there are many other important facets to the manager/employee relationship. During this webinar, we'll discuss what topics you can add to the conversation which have the greatest impact.
Would you be surprised to know that a staggering 85 percent of all breaches can be traced back to human error? What's more, did you realize that these breaches can linger and infect your network for days/weeks/months before they're identified? Those are the startling, but true facts. So, how can you protect your credit union and make sure that you're prepared for the cost of human errors? Join John Cuneo for this webinar as he provides insights on how to prepare for the unaccounted-for cost in data breaches.
View Webinar Recording | Webinar Handout (PDF)
They say age is just a number. But for scammers, age is an opportunity to prey upon a person's vulnerabilities. That's why older individuals are most at risk for financial exploitation, and it costs millions (yes, millions) of dollars per year in losses for these individuals. You may be wondering what your credit union can do to help your members fight back against elder financial abuse. That's what this session is all about! Cindy will walk you through common signs, schemes and suspects to help your staff and members armor up against elder financial abuse.
View Webinar Recording | Webinar Handout (PDF)
Why do most credit unions perform security awareness training? It’s probably because it’s a requirement set forth by the NCUA. Say no more, right? Wrong. The importance of security awareness goes far beyond just a regulatory requirement – it’s a crucial knowledge base that every credit union staff and board member should have. With the constant deluge of cyber threats, fraud attempts and social engineering scams aimed at credit unions, we have a duty to protect our institutions and our members…and we can with the proper emphasis on security awareness training.
View Webinar Recording | Webinar Handout (PDF)
Remember the awe of looking into a kaleidoscope as a child? All the colors and shapes were mesmerizing. But when you look at it through a more risk-oriented lens, the spectrum really highlights the many threats to your credit union. You can see the various angles and disguises attackers use to try and breach your data in an attempt to make a profit. From ransomware to business email compromise, the number of incidents targeted at financial organizations of all sizes is happening at alarming rates. In this session, Mike Bechtel will discuss the wide spectrum threats to your credit union and how you can protect your information.
View Webinar Recording | Webinar Handout (PDF)
In the modern world, cyber-attacks are inevitable. They come in like a fast-moving storm, ominous and forceful, sometimes when you least suspect it. And then, when the clouds disperse and the skies clear, the aftermath of lost/stolen data, networks in jeopardy and reputational damage is all that's left…unless you have a solid defense system, that is. That's where DefenseStorm comes in.
This webinar will introduce you to Vizo Financial's newest partner and cybersecurity solutions provider, DefenseStorm. Join us to learn about the CyberFraud and CyberSecurity services now available to your credit union through our partnership. We'll even walk you through a live demo of how these solutions work to better protect your credit union from any cyber storm that comes your way.
View Webinar Recording | Webinar Handout (PDF)
They say age is just a number. But for scammers, age is an opportunity to prey upon a person's vulnerabilities. That's why older individuals are most at risk for financial exploitation, and it costs millions (yes, millions) of dollars per year in losses for these individuals. You may be wondering what your credit union can do to help your members fight back against elder financial abuse. That's what this session is all about! Cindy will walk you through common signs, schemes and suspects to help your staff and your members armor up against elder financial abuse.
View Webinar Recording | Webinar Handout (PDF)
When it comes to cybersecurity, a hammer and saw aren’t going to cut it. While there are a multitude of tools available to aid your credit union with cybersecurity, you may be wondering what are they, where do I find them and how much do they cost? They certainly won’t be laying in a dusty metal box in your garage, but we know just where to look and what will be most useful in different situations. Vizo Financial’s information security analyst, Mike Bechtel, will lead this session on low and no-cost tools credit unions can utilize to enhance their cybersecurity posture. That way, you’re not left wondering what’s in your cybersecurity toolbox, but, rather, what tools you already have that you can leverage to better protect your organization.
View Webinar Recording | Webinar Handout (PDF)
Board directors are successful and smart businesspeople, but they aren’t typically bankers. They need help understanding the intricacies of financial services—everything from the regulatory environment and expectations to risk management and audit. How can credit union executives effectively work with the board to ensure everyone has the necessary knowledge and resources?
View Webinar Recording | Webinar Handout (PDF)
You can’t say compliance without immediately thinking of Suspicious Activity Reporting (SAR), right? If you don’t complete them often, they can seem daunting. When it comes time to complete a SAR and tell the story as to why your credit union has suspicions, what do you include? How do you put together a narrative that is both concise and efficient? That’s what this session is all about! Vizo Financial’s compliance and fraud risk director, Cindy Hagan, will walk you through the necessary components of a SAR, from determination through filing and monitoring.
View Webinar Recording | Webinar Handout (PDF)
Email is the way of life now, even more so for those who work remotely. It’s convenient, instantaneous and easier than calling someone on the phone. It’s something financial institutions use every day and have come to depend on. But bad actors know this, and they prey on financial institution’s dependency on emails to conduct business daily.
MY CU Services has teamed up with CU*Answers to offer an entire suite of IT solutions to equip your credit union with the necessary resources to keep your information technology functions running smoothly. These services include workstation and server management, email management, network infrastructure management, backups and business continuity and support services. Learn more by attending this educational webinar with CU*Answers’ vice president of managed technology sales, Matt Sawtell.
View Webinar Recording | Webinar Handout (PDF)
When the first so-called “challenger banks” appeared on the scene, they were heralded as “disruptors” who were going to put traditional banks and credit unions out of business. Although that didn’t happen, others like Chime, Dave, Marcus, Earnin, CashApp, and MoneyLion are prospering during the pandemic.
We invite you to join StrategyCorps partner Dave DeFazio as he unveils new market research into the consumer behaviors and attitudes that threaten the roles that community-based financial institutions play, as well as insight into the personal, product, and financial relationships community banks, credit unions, digital banks, and — yes — Big Tech have with their customers and members.
View Webinar Recording | Webinar Handout (PDF)
You know what’s so great about our movement? We all have the same last name…credit union. That means we’re all members of the same community, one where we can support and uplift each other through collaboration. This collaboration is the very reason why Vizo Financial and MY CU Services created CUaxis and CUaxis collaboration starts with core. Back in 2020, we partnered with CU*Answers for their CU*base core processing system. It’s time to start collaborating.
Please join us to learn more about CUaxis and CU*Answers. This 90-minute webinar will provide a quick introduction to CUaxis and CU*Answers. It will explore what it means to partner with a 100% credit union owned core processing CUSO and will review the technical capacities of the CU*Base core system.
Generate more fee income for your credit union while providing more savings and rewards for your members. Sound too good to be true? Vizo Financial has partnered with StrategyCorps to offer a share draft rewards program that does just that! In this session we will walk through a live demonstration of the rewards program and how it works.
If you require a written transcript for the audio portion of any of our webinar recordings, please contact us at marketing@vfccu.org and we will provide that upon request.
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