Additional Services
Core Processing
Every credit union needs a core processor. And, we’ve got a core processing solution that you just might like. It’s got all the things your institution needs to operate successfully.
In an effort to offer a core solution that is state-of-the-art and meets the varied needs of our credit unions, our CUSO, MY CU Services, has partnered up with CU*Answers, a credit union cooperative just like us. Together, through CUaxis, we have an incredibly robust data processing system called CBX. CBX operates using the IBM i® server platform with TCP/IP connectivity, supporting a variety of LAN/WAN networking solutions.
Managed IT Services (in partnership with CU*Answers)
Credit unions are no exception to technology, and we utilize it in every single aspect of our day-to-day operations. However, maintaining your IT infrastructure comes with its challenges. MY CU Services has teamed up with CU*Answers to offer an entire suite of Managed IT solutions to equip your credit union with the necessary resources to keep your information technology functions running smoothly.
Workstation & Server Management
Your equipment – from employees’ workstations to credit union servers – is critical to your operations. By offering Systems Monitoring and Administration, Patch Management and Managed Security solutions, you can build the foundation to ensure they are protected.
Email Management
So many business functions are shared and completed through email. Make sure your email systems are in tip-top shape with the Hosted Email and Email Security services.
Network Infrastructure Management
Maintaining your networks takes a lot of time and resources. Luckily, MY CU Services’ Networking Monitoring and Alerts and Firewall Management services can help alleviate some of those burdens.
Backup & Business Continuity
Credit unions are only as good as their ability to continue operations even during an emergency. That’s where our backup and business continuity services come in to play. Specifically, MY CU Services offers Backup & Data Protection Services, as well as Virtual Branch capabilities.
Support Services
The most important part of managing your IT operations is having reliable support. The Helpdesk and Operations solutions through MY CU Services are designed to serve as your credit union’s support system when you need it most.