Every credit union needs a core processor. And, we’ve got a core processing solution that you just might like. It’s got all the things your institution needs to operate successfully.
In an effort to offer a core solution that is state-of-the-art and meets the varied needs of our credit unions, our CUSO, MY CU Services, has partnered up with CU*Answers, a credit union cooperative just like us. Together, through CUaxis, we have an incredibly robust data processing system called CU*BASE. CU*BASE operates using the IBM i® server platform with TCP/IP connectivity, supporting a variety of LAN/WAN networking solutions.
General
Comprehensive education, online help and reference tools direct to the employee’s desktop
Integrated virtual shared branching options for disaster recovery and expanding member service
Flexible, robust configuration options for savings, certificates and loans
Laser printing options including a complete line of user-defined laser forms
CU control of employee access to a tools database
Accounting/Back-Office
CU*Spy online retrieval of reports (90 days) and statements (12 months) with archives
Online inquires for easy accrual verification, daily G/L balancing
Integrated system for online tracking of “off-trial balance” credit cards, loans and savings accounts, plus automated uploads/downloads with third-party vendors
CASS certification of member addresses
Regulatory compliance tools: AIRES downloads, FIDM and OFAC data match systems
Investment and subsidiary (fixed assets, prepaids, accrued expenses) tracking systems
Budget creation, analysis and tracking
Automated check reconciliation
Loan classification tracking for planning reserves
Accounts payable tracking
Streamlined back office monitoring tools: ACH, payroll, share drafts, ATM/debit cards, etc.
Configurable Reg D tracking parameters
Dormancy and escheat monitoring
Lending
Online credit reports retrieval and storage
Participation loans tracking
Complete centralized underwriting system
Risk-based loan pricing and delinquency analysis tools
Tools to streamline the loan application process: auto-populated loan applications and debt information from online credit reports
Tiered rates based on loan balance
Collateral title and property tax tracking
Configurable collections parameters and delinquency analysis tools, plus an online collections monitoring system
Flexible interest and payment calculation options for business loans, mortgage loans, interest payments with variable rate and indexed controls
Lease loan tools
Indirect (dealer) lending tracking
Pre-membership loan applications
LOC disbursement checks
Online tracking of written-off loans
Marketing & Management Review
Help desk inquiry for monitoring CU calls to CU*Answers Client Services
Online member survey tracking and analysis
Cross-sales tracking system, including online marketing tips and product sales procedures
Telemarketing leads follow-up system
Tiered service levels with automated rewards for member participation
Marketing clubs: demographic clubs with automated status tracking, fee waivers and rate benefits
“Push” marketing tools including messages via It’s Me 247 Online Banking and CU*Talk Audio Response, email marketing, selective inserts for member statements and CU-defined statement messages
Non-member database for relationship tracking and potential member data mining
Household database and statistical analysis by household and member
Extensive membership and member participation analysis tools
Rate forecasting and pricing analysis tools
Flexible configuration for over-the-counter fees, self-service fees and periodic service charges and rebates
ALM downloads
Membership and new account “reason codes” tracking
Full line of inquiry tools
Member follow-up teasers
SEG/sponsor tracking
Electronic deposit holds, including the “Member In Good Standing” system for controlling deposit hold settings